PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mutual Of Omaha and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mutual Of Omaha

Mutual Of Omaha

Has Verified Representatives
2.1
Mutual Of Omaha
United Healthcare

Mutual Of Omaha and United Healthcare Overview

Total reviews
136
735
Company responses
51
0
Issues resolved
1
4

Mutual Of Omaha and United Healthcare Consumer Ratings

Rank
54 out of 1067 in Insurance category
198 out of 1067 in Insurance category
Customer service
86 in category
169 in category
Website
133 in category
187 in category
Billing Practices
84 in category
159 in category
Insurance Plans Acceptance
97 in category
157 in category

Mutual Of Omaha and United Healthcare Rating Details

Customer service
1.6 (46 reviews)
1.2 (301 reviews)
Reviewer's quote

...They say they are providing the insurance coverage but the customer service is outsourced to Express Scripts. Express Scripts is impossible to deal with and really do not care about Mutual of Omaha customers..

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Sent a ream of paperwork, twice. Talked to these people no less than six times over the past seven months and was twice told the payment had been mailed. Still waiting......... At the end of last year I dumped United Healthcare, for obvious reasons. Their employees in "customer service" are more...

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Website
1.8 (35 reviews)
1.5 (257 reviews)
Reviewer's quote

First lie was that they did not tell people on the Medicare website that their RX part D plan was not supported by Mutual of Omaha, but Express Scripts. Anyone knows that if someone has a product supported by another company that the other company does not care about the customer, just the money...

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Can't login to website to check benefits. It keeps asking me for my healthsafe id. Used it earlier today...

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Billing Practices
1.8 (33 reviews)
1.4 (234 reviews)
Reviewer's quote

I will never buy a product from a company *** bent on changing our great country. Leave the Indian head alone.

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Their address on record was incorrect in one part of their organization - the part that communicates a billing payment issue - and correct in all other areas of the company. I promptly paid the outstanding balance on the phone (2 hrs ago) and have been bounced from one department to another since....

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Insurance Plans Acceptance
1.8 (33 reviews)
1.5 (194 reviews)
Reviewer's quote

I want to cancel my Supplemental Health Insurance Policy Part D policy # 584741637100-003 by email which their customer service department doesn't list an email address to do so only by phone which I can't do at the moment since I am locked overseas with this virus issue and don't know when I will...

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It is ridiculous when a doctor orders a MRI for my spouse and the insurance company refuses to cover the procedure. The doctor knows what s patient needs and the insurance company has no right to overrule. My wife has had a sharp pain for two and half months from her temple to her throat and felt...

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Mutual Of Omaha and United Healthcare Pros and Cons

Pros
  • Availability of a live operator
  • John wayne cancer insurance
  • Excellent benefits
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • Indifferent people
  • It is a headache
  • Customer service is terrible
  • Customer service
  • That they lied
  • Runaround they have given me

Mutual Of Omaha and United Healthcare Most Positive Reviews

Top rated reviews
5

I was in a bad motorcycle wreck back in September 2014. I had only had this short-term and long-term disability...

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5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

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5

No problem my needs were handled efficiently

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5

Hello im a member and i just found out that u guys hire convicts with felonys of fraud to take all our information ...

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Mutual Of Omaha and United Healthcare Most Critical Reviews

Lowest rated reviews
1

Refused a valid claim that I wanted for pregnancy induced hypertension. Only wanted one month of pay as I was returning...

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1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

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1

7 yrs ago myself, husband and son took out life insurance policies. 14 mos ago I had to close my checking acct. I...

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1

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in...

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Mutual Of Omaha and United Healthcare Latest Reviews

Recent published reviews
No votes

Cancelled insurance policy
Cancelled all policy related to Curtis bond

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1

It is ridiculous when a doctor orders a MRI for my spouse and the insurance company refuses to cover the procedure. The...

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No votes

PLEASE REMOVE ME FROM YOUR LIST OF MAILINGS AND OFFERS. I AM NO LONGER INTERESTED THANK YOU!

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3.8

Sleep study was not approved but after they checked they found that it has been approved

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Mutual Of Omaha and United Healthcare Products and Services

Most reviewed product and services
  • Mutual Of Omaha Life Insurance (21 reviews)
  • Mutual Of Omaha Disability Insurance (9 reviews)
  • Mutual Of Omaha Customer Care (8 reviews)
  • United Healthcare Health Insurance (253 reviews)
  • United Healthcare Customer Care (68 reviews)
  • United Healthcare Medical Claim (46 reviews)