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Musicians Friend

Music stores
  • 3 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Warranty on the website 1
  • To be able to an extend resolve the issues at hand 1
  • Sales promotions 1
  • Products 1
  • Product selection and website 1

Customers don't like

  • Customer service8
  • Paying for product not available when on back order2
  • Lack of obvious organisation and communication between depts2
  • Them not fulfilling the warranty1
  • That i have no item for my 450 dollars1
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Rural King

Supermarkets and Malls
  • 1 ISSUES RESOLVED
  • 544 TOTAL REVIEWS
  • $61K CLAIMED LOSSES
  • $604 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Most employees 4
  • Store overall 2
  • Service in spring hill store 2
  • Most things 2
  • Have always enjoyed rural king store shopping 2

Customers don't like

  • Very rude5
  • This experience3
  • Management3
  • How they handle complaints3
  • Customer service - very rude3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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