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Musicians Friend

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Warranty on the website 1
  • Product selection and website 1

Customers don't like

  • Customer service3
  • Them not fulfilling the warranty1
  • That i have no item for my 450 dollars1
  • Service refusal1
  • Paying for product not available when on back order1
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Rural King

Shopping
  • 0 ISSUES RESOLVED
  • 425 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $534 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Most employees 4
  • Undecided 1
  • Store overall 1
  • Store manger 1
  • Store manager 1

Customers don't like

  • Very rude5
  • Management3
  • This experience2
  • Poor service2
  • How they handle complaints2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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