PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sweetwater and Music And Arts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sweetwater
Music And Arts

Sweetwater and Music And Arts Overview

Total reviews
4
198
Company responses
0
0
Issues resolved
0
2

Sweetwater and Music And Arts Consumer Ratings

Rank
10 out of 198 in Music stores category
32 out of 198 in Music stores category
Product or Service Quality
9 in category
21 in category
Website
20 in category
26 in category
Delivery Service
10 in category
17 in category
Diversity of Products or Services
20 in category
22 in category

Sweetwater and Music And Arts Rating Details

Product or Service Quality
3 (3 reviews)
1.8 (77 reviews)
Reviewer's quote

...Unhappy with Amazons service totally..

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...He gave me a number to customer service, in which spoke with a rep who told me she would reach out to the District Manager and personally call me back within 48 hours. This call took place in Mid May. To date, she has STILL not called me back...

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Website
2.3 (3 reviews)
1.9 (86 reviews)
Reviewer's quote

I've bought a lot of gear from Sweetwater, over the years. But as of today, I got rid of my Sweetwater card. Because, of your rude sells engineer, that cost you over a thousand dollars in sells today. Whose name is Jozy Franco. That, I planned on buying today with my Sweetwater card. That I have up...

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...Upon checkout, there was no option to pay with a GC so I called the 800 number listed on the website. After over 10 mins on hold, the call was answered by an overseas call center that informed me that the gift card was only redeemable in store. So I called a store and ordered my strings...

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Delivery Service
2.3 (3 reviews)
1.8 (65 reviews)
Reviewer's quote

I bought a set of recording monitors and when I got them I opened the packing box and the speaker box was cut open at the front of the box with a blade, right over the front of the speakers - they replaced the order - then I bought my first every new guitar, martin dsr2, I was so excited but when...

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...Thankfully, I had already ordered a nicer mouthpiece from our local music store, Growing with Music in Greencastle, PA, and with their great customer service, I was able to get the mouthpiece in time for Christmas. What a nightmare this has been!!!..

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Diversity of Products or Services
2.3 (3 reviews)
2.1 (77 reviews)
Reviewer's quote

No items

...Found another company to rent from, that did deliver the instruments, and cancelled services with this company. The phone number on their website is not a working phone number. I contacted them by email several times and have had no response from the company...

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Sweetwater and Music And Arts Pros and Cons

Pros
  • Good price and some good discounts
  • Nice guys at store
  • Prices were good online
  • Price if the utem
Cons
  • Very unprofessional
  • Rudeness of sells staff
  • Jozy franco
  • Customer service
  • Multiple charges to my acct
  • Lack of any customer service

Sweetwater and Music And Arts Most Positive Reviews

Top rated reviews
5

Got overcharged by Amazon. Got some of the money refunded. Havent yet received the rest and dont think I ever will....

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5

Their website says you are covered if your instrument is lost or stolen. What they tell you over the phone is that...

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No votes
5

I host a trivia show (where I need a speaker system with microphone and music) at a local bar. I ordered a $200 kit from...

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Sweetwater and Music And Arts Most Critical Reviews

Lowest rated reviews
1

I bought a set of recording monitors and when I got them I opened the packing box and the speaker box was cut open at...

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1

MUSIC X IS A SCAM
DO NOT GIVE THEM YOUR EMAIL ADDRESS
YOU WILL RECEIVE HUNDREDS OF SPAM EMAILS FROM OTHER *** MUSIC SERV...

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1.8

I've bought a lot of gear from Sweetwater, over the years. But as of today, I got rid of my Sweetwater card. Because,...

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1

I tried to use their 10% of 4th of July weekend coupon to purchase a bassoon, which would have saved me about $830 - a...

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Sweetwater and Music And Arts Latest Reviews

Recent published reviews
No votes

Sweetwater is generally a very good company. Their quick shipping and personal communication are excellent ; any issues...

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1

My stepdaughter's school closed on March 20th due to the developments of COVID-19. The following week we attempted to...

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No votes
No votes

Music and Arts continues to charge my credit card after I have called them and emailed them numerous times to stop. I...

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Sweetwater and Music And Arts Products and Services

Most reviewed product and services
No votes
  • Music And Arts Customer Care (40 reviews)
  • Music And Arts Saxophone Rental (15 reviews)
  • Music And Arts Violin Rental (9 reviews)