PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MSN and San Jose Mercury News as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MSN
San Jose Mercury News

MSN and San Jose Mercury News Overview

Total reviews 22 34
Company responses 0 0
Issues resolved 0 0

MSN and San Jose Mercury News Consumer Ratings

Rank
120 out of 1458 in Telecommunications category
96 out of 506 in Periodicals & Publishing category
Product or Service Quality
87 in category
106 in category
Customer service
370 in category
101 in category
Website
419 in category
67 in category
Price Affordability
137 in category
41 in category

MSN and San Jose Mercury News Rating Details

Product or Service Quality
2.2 (5 reviews)
2 (8 reviews)
Reviewer's quote

Sad thing is that American AIRLINES and KOREAN AIRLINES have succumbed to this abusive practice and force me to degrade their PITIFUL SERVICE EVEN LOWER THAN IT ACTUALLY IS?? Does ANYONE SEE A PROBLEM HERE?? KAL and AAM are for your hard earned dollars. They seem to find ways to separate you from...

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...Shevin in customer service has hung on on me twice! Who can I contact to get this taken care of?..

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Customer service
1 (4 reviews)
1.6 (9 reviews)
Reviewer's quote

...I spoke to a couple of friends of mine who have told me that they now have to pay a fee for the same service that was previously free. At least they were warned. ..

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...This is awful customer service..

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Website
1 (3 reviews)
2.7 (7 reviews)
Reviewer's quote

I do get that this site needs adds to get money.However my child was using this computer and clicked on an add that said "The royal family have confirmed the sad news"-or something like that-aPleand it lead to a p0rn site. Luckily I have software built in to block that stuff.But I think it is...

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No paper, 2nd time in 3 weeks and can’t get through to ANYONE

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Price Affordability
2.5 (2 reviews)
3.4 (7 reviews)
Reviewer's quote

No items

They did not respond, and more garbage today.Stop littering my property--come back and pick up your garbage.!

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MSN and San Jose Mercury News Pros and Cons

Pros
  • Opportunity
  • At first in 1998 was a very decent company
  • Local news and perspective
  • Op-eds
  • It comes daily on my ipad
Cons
  • Unavailability
  • New disgusting junk spam email i am receiving
  • Biased news on msn homepage
  • No paper and poor customer service
  • Overcharge on promotional pricing
  • Customer service is hard to reach in unusual cases

MSN and San Jose Mercury News Most Positive Reviews

Top rated reviews
5

At least once a week my emails get deleted and I am not the one doing it and no one else has my password! You call MSN...

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4.8

My principal reason for this "review" is that it seems to me that some "censorship" by default is going on, without SJ...

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No votes
3.5

I've been a print subscriber for more than 20 years. When SJ Mercury News started offering autopay via credit card, I ha...

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MSN and San Jose Mercury News Most Critical Reviews

Lowest rated reviews
1

A few days ago MSN froze my hotmail account. I have had this email for over 10 years and apparently they decided to get...

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1

I am a paid online and print subscriber....
the main link:
https://www.mercurynews.com/
is often offline....
and many sublin...

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1.3

I found that playing microsoft solitaire on the hardest level (grandmaster) the deck is obviously stacked. four of a...

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1

I have been attempting to work with the SJ Mercury news for 2 weeks getting a special offer, I had to scan and send to...

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MSN and San Jose Mercury News Latest Reviews

Recent published reviews
1.6

I do get that this site needs adds to get money.However my child was using this computer and clicked on an add that...

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No votes

I signed up recently for an e-mail account from The Mercury News........HOWEVER.........when I tried to access my email...

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No votes

msn email, msn email issues, msn email account, msn email login, msn support, msn email support, msn support number,...

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No votes

I have had NO response from them.

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MSN and San Jose Mercury News Products and Services

Most reviewed product and services
No votes
  • San Jose Mercury News Delivery Service (9 reviews)