Mr Cooper vs Quicken Loans
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mr Cooper and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Mr Cooper and Quicken Loans Overview
Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 898 reviews. It is 809 reviews more than Mr Cooper received since Sep 12, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mr Cooper customer support team than with Quicken Loans customer service.
Mr Cooper and Quicken Loans Consumer Ratings
According to consumer ratings and reviews, Quicken Loans ranks 124 points higher in the Loans and Mortgages category than Mr Cooper. People gave Mr Cooper 1.1 stars for Customer service criterion in Loans and Mortgages category and it is 176 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.3 stars for Customer service criterion in this category and it is 211 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Quicken Loans has a higher rating than Mr Cooper. Regarding Billing Practices criterion, consumers gave Mr Cooper 1.1 stars and it is 53% greater than other in category. Quicken Loans however was rated 1.4 stars and it is 71% greater than other in category.
Mr Cooper and Quicken Loans Rating Details
Mr Cooper and Quicken Loans Pros and Cons
- Patience of frontline customer service reps
- Cant think of any
- Interest rate
- Getting refused a loan so i could escape them
- Deceptive practices
- Worst customer service and mangers
- Refuse to take your mortgage payments
- Customer service
- Totally incompetent
- Whole process
Mr Cooper and Quicken Loans Most Positive Reviews
After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...
Mr Cooper and Quicken Loans Most Critical Reviews
Mr Cooper and Quicken Loans Latest Reviews
Mr Cooper and Quicken Loans Products and Services
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