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Mr Cooper
Quicken Loans

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Mr Cooper

Mr Cooper

1.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 84 TOTAL REVIEWS
Rank
257 out of 1291
in Loans and Mortgages category
Rating Details
Customer service
Staff
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    100%
Top Products and Services
1
39 reviews
1
11 reviews
1
7 reviews
Quicken Loans

Quicken Loans

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 887 TOTAL REVIEWS
Rank
136 out of 1291
in Loans and Mortgages category
Rating Details
Customer service
Staff
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    125
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    38%
Top Products and Services
1.6
230 reviews
1.5
149 reviews
1.5
128 reviews

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