Mr Cooper vs Ocwen
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mr Cooper and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Mr Cooper and Ocwen Overview
Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1485 reviews. It is 1395 reviews more than Mr Cooper received since Sep 12, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mr Cooper customer support team than with Ocwen customer service.
Mr Cooper and Ocwen Consumer Ratings
According to consumer ratings and reviews, Ocwen ranks 78 points higher in the Loans and Mortgages category than Mr Cooper. People gave Mr Cooper 1.1 stars for Customer service criterion in Loans and Mortgages category and it is 176 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.2 stars for Customer service criterion in this category and it is 188 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ocwen has a higher rating than Mr Cooper. Regarding Reliability criterion, consumers gave Mr Cooper 1 stars and it is 75% worse than other in category. Ocwen however was rated 1.2 stars and it is 55% greater than other in category.
Mr Cooper and Ocwen Rating Details
Mr Cooper and Ocwen Pros and Cons
- Patience of frontline customer service reps
- Cant think of any
- One person that tried to help me
- Loan modification staff is competent and fair
- Deceptive practices
- Worst customer service and mangers
- Refuse to take your mortgage payments
- Absolutely no customer service
- No clear answers
- Lost paperwork
Mr Cooper and Ocwen Most Positive Reviews
I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...
Mr Cooper and Ocwen Most Critical Reviews
Mr Cooper and Ocwen Latest Reviews
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