PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ontel Products and Mr Clean as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ontel Products
Mr Clean

Ontel Products and Mr Clean Overview

Total reviews 287 60
Company responses 0 0
Issues resolved 3 0

Ontel Products and Mr Clean Consumer Ratings

Rank
510 out of 3141 in E-commerce category
59 out of 184 in Household Essentials category
Customer service
272 in category
40 in category
Product or Service Quality
436 in category
43 in category
Price Affordability
434 in category
51 in category
Exchange, Refund and Cancellation Policy
257 in category
34 in category

Ontel Products and Mr Clean Rating Details

Customer service
1.5 (96 reviews)
1.4 (15 reviews)
Reviewer's quote

...Very unhappy Very poor customer service..

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FALLS APART NOT WORTH THE MONEY.

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Product or Service Quality
1.4 (89 reviews)
1.2 (27 reviews)
Reviewer's quote

...customer service, is absolutely useless. Can only help if product is purchased over the phone or online. Told me to go to the store where I purchased it but due to virus in SC the store was closed and my husband was on hospice, could not take the time...

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poorly made product, shame for mr clean brand name..

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Price Affordability
2.3 (85 reviews)
1.9 (20 reviews)
Reviewer's quote

...false ad and terrible price for something that does not work. will turn into bbb in new jersey. hope no else gets stuck on this product...

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I bought the spin mop only to be disappointed in it's performance. Did not work as great as I thought it would. First time I've ever been upset with a Mr. Clean product. Wish I wouldn't have wasted my money on it.

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Exchange, Refund and Cancellation Policy
1.5 (78 reviews)
1.4 (13 reviews)
Reviewer's quote

Because they shipped this I marked it refused and returned it, but I expect them to still steal nearly $50 for shipping even if I do miraculously get a refund on this cheap item. I purchased one at Target and I have a photo of the squashed package I refused, it doesn't even appear to be the same...

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I so sorry but you spin mop is BS waste of my money dont work that way it should the handle fell off water all over the floor it dont spin fir nothing it really suck you need todo it over again sad never but it again the dam store will not take it back Esther so Im out of 30 buck trow it away

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Ontel Products and Mr Clean Pros and Cons

Pros
  • When it worked
  • Great idea
  • Unhappy
  • Looked like a good idea
  • Gain to be also included in the class action law suit
  • Mop heads fall apart in a month
Cons
  • Poor engineering
  • No service to help me
  • Unable to reach customer service
  • Difficulty in use
  • Performance of the mop
  • Product

Ontel Products and Mr Clean Most Positive Reviews

Top rated reviews
5

Bought my 2 sisters and I the offer of buy 1 and get a second one free (which is a joke within itself). I thought I...

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5

I had to comment on the Mr. clean eraser , I've used it before and was amazed how good it worked I cleaned a dark spot...

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5

If you want an small light weight sweeper that pics up small items and doesn't require alot of space this is the item.....

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No votes

Ontel Products and Mr Clean Most Critical Reviews

Lowest rated reviews
1

I can only echo the testimony here as my experience was the same. I ordered their brush replacement kit for the sweeper...

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1

Commercial that tell you how good it works does it really say how safe it is brings rashes to my hands. Make your...

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1

I have purchased two these little machines and found they worked for a little while. The first one worked for about 6 mo...

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1

Didn't get one use out of the head and it tore, bought two new heads and tried replacing both of them the hole pattern...

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Ontel Products and Mr Clean Latest Reviews

Recent published reviews
1.2

The Arctic Air does not work. The fan blows but no water drops down to the filters. Have sent many messages and etc no...

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No votes

I can never find a mop head refill for the magic erase mop. Using a refill would save approximately $6 and these are...

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No votes

Arctic Air is defective product worked a few days and now buttons will not hold in order to run. Called the customer ser...

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2.4

I bought the spin mop only to be disappointed in it's performance. Did not work as great as I thought it would. First...

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Ontel Products and Mr Clean Products and Services

Most reviewed product and services
  • Ontel Products Swivel Sweeper (28 reviews)
  • Ontel Products Shipping Service (13 reviews)
  • Ontel Products G2 Sweeper (8 reviews)
  • Mr Clean Mop (17 reviews)
  • Mr Clean Magic Eraser Cleaning Sponge (8 reviews)
  • Mr Clean Cleaning Solution (5 reviews)