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Mr Appliance

Household Services
  • 0 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $7.7K CLAIMED LOSSES
  • $321 AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Temporary repair got my washer working 1
  • That they could come the next day 1

Customers don't like

  • No follow up and bogus repairs3
  • Dishonesty of customer service rep2
  • Owners refusal to send a different tech to correct the issue2
  • Unethical people2
  • That they never showed up for the job nor did anyone call1
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1143 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Polite and friendly repairmen 5
  • Repairman 4
  • Sales people were nice 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3

Customers don't like

  • Poor customer service10
  • Inability to repair10
  • Lack of customer service5
  • No one with athority5
  • Stock answers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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