PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Werner Enterprises and Moving Help as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Werner Enterprises
Moving Help

Werner Enterprises and Moving Help Overview

Total reviews 223 241
Company responses 0 0
Issues resolved 1 1

Werner Enterprises and Moving Help Consumer Ratings

Rank
105 out of 1075 in Transportation and Logistics category
74 out of 607 in Moving and Storage category
Customer service
60 in category
71 in category
Turnaround Time
71 in category
51 in category
Reliability
56 in category
46 in category
Product or Service Quality
84 in category
64 in category

Werner Enterprises and Moving Help Rating Details

Customer service
2 (33 reviews)
1.4 (111 reviews)
Reviewer's quote

I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road? Is there no tracking system or a way to sign in the truck number you are in?...

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Need a code number to pay my movers been on hold for over 45 minutes with no customer service..

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Turnaround Time
1.8 (32 reviews)
1.6 (79 reviews)
Reviewer's quote

...In the meantime I kept a positive attitude and stuck it out for the remaining few weeks at the school. I'd hoped that if I did stick it out and graduated from their own school there's no way they wouldn't hire me. I completed the remaining weeks...

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The movers were outstanding, they were on time, professional and took great care of my property. I'm disappointed that moving help did not pay movers on time. I never received a pay code...

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Reliability
1.7 (31 reviews)
1.5 (90 reviews)
Reviewer's quote

My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last minute then his truck broke down. Told the *** that Nd told him they gps not working Nd *** thats a lie on top of that tried to get the eta Nd they forward his call.. picture this he in...

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We hired movers just to move our furniture. Shouldn't have taken more than 2.5 hours. Instead I ended up with damage at the house I'm selling and the rental in between building a house. They ruined every piece of furniture they touched. It cost me more to have them move me. The pictures i am...

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Product or Service Quality
1.7 (30 reviews)
1.4 (93 reviews)
Reviewer's quote

...Just wanted them to acknowledge their faulty product. DO NOT buy Werner products!!!..

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...There is better service out there for cheap and no complains. I felt rob..

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Werner Enterprises and Moving Help Pros and Cons

Pros
  • Your kind employee
  • Your kind and generous employee
  • Good loads
  • Convenient booking via website
  • Convenience
  • Movers
Cons
  • Dangerous truck driver
  • No help
  • Bad management
  • Poor customer service
  • No customer service
  • Unreliable

Werner Enterprises and Moving Help Most Positive Reviews

Top rated reviews
5

A fraudulent check from your company was sent to me

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5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

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5

You should call (800) 843-****; stay on the line until some-one answers. Vary sorry for any bad experience; from my...

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5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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Werner Enterprises and Moving Help Most Critical Reviews

Lowest rated reviews
1

Racists employees in lithia springs ga. Wrong bus information and hiring practices

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1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

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1

I have 10 years of trucking experience, no violations... I was lied to by the recruiter for Werner. I went through the...

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1

The movers did not show. The point of contact for the moving company, Keith from For Heaven's Sake Flea Market, was not...

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Werner Enterprises and Moving Help Latest Reviews

Recent published reviews
No votes

One of your drivers just about hit me he pulled out from fuel. Island on to the road did not stop or look to see if any...

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1

We hired movers just to move our furniture. Shouldn't have taken more than 2.5 hours. Instead I ended up with damage at...

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1

My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last...

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1

Will not Allow me to cancel order. Have tried numerous times today. Local U-Haul stores unable to assist. Please cancel...

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Werner Enterprises and Moving Help Products and Services

Most reviewed product and services
  • Werner Enterprises Vehicle Driver (36 reviews)
  • Werner Enterprises Driver Recruitment (2 reviews)
  • Werner Enterprises Loading Service (1 review)
  • Moving Help Moving Service (94 reviews)
  • Moving Help Local Moving Service (15 reviews)
  • Moving Help Loading Service (4 reviews)