PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moving Help and Werner Enterprises as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moving Help
Werner Enterprises

Moving Help and Werner Enterprises Overview

Total reviews 241 222
Company responses 0 0
Issues resolved 1 1

Moving Help and Werner Enterprises Consumer Ratings

Rank
74 out of 594 in Moving and Storage category
104 out of 1057 in Transportation and Logistics category
Customer service
73 in category
60 in category
Price Affordability
53 in category
94 in category
Product or Service Quality
66 in category
87 in category
Exchange, Refund and Cancellation Policy
39 in category
63 in category

Moving Help and Werner Enterprises Rating Details

Customer service
1.4 (108 reviews)
2 (33 reviews)
Reviewer's quote

Need a code number to pay my movers been on hold for over 45 minutes with no customer service..

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I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road? Is there no tracking system or a way to sign in the truck number you are in?...

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Price Affordability
2.1 (91 reviews)
2 (27 reviews)
Reviewer's quote

BEWARE THIS COMPANY STEALS MONEY!!! Charged my card twice for the SAME job!!!!!! Showed up 4 hours late to job as well !!! DO NOT USE THIS COMPANY !!!!!!!!!!!!!!!!!!!!!!!!!!

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My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last minute then his truck broke down. Told the *** that Nd told him they gps not working Nd *** thats a lie on top of that tried to get the eta Nd they forward his call.. picture this he in...

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Product or Service Quality
1.4 (91 reviews)
1.7 (30 reviews)
Reviewer's quote

...There is better service out there for cheap and no complains. I felt rob..

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...Just wanted them to acknowledge their faulty product. DO NOT buy Werner products!!!..

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Exchange, Refund and Cancellation Policy
1.6 (87 reviews)
1.7 (30 reviews)
Reviewer's quote

...Been waiting about an hour for someone to respond to chat for a refund, and waiting about half an hour on the phone. Will keep calling until I get a refund. This is absolutely a breach of contract..

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Werner enterprises will lie on what happened for a road call and put an accident against you

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Moving Help and Werner Enterprises Pros and Cons

Pros
  • Convenient booking via website
  • Convenience
  • Movers
  • Your kind employee
  • Your kind and generous employee
  • Good loads
Cons
  • Poor customer service
  • No customer service
  • Unreliable
  • Dangerous truck driver
  • No help
  • Bad management

Moving Help and Werner Enterprises Most Positive Reviews

Top rated reviews
5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

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5

A fraudulent check from your company was sent to me

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5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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5

You should call (800) 843-0575; stay on the line until some-one answers. Vary sorry for any bad experience; from my...

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Moving Help and Werner Enterprises Most Critical Reviews

Lowest rated reviews
1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

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1

Racists employees in lithia springs ga. Wrong bus information and hiring practices

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1

The movers did not show. The point of contact for the moving company, Keith from For Heaven's Sake Flea Market, was not...

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1

I have 10 years of trucking experience, no violations... I was lied to by the recruiter for Werner. I went through the...

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Moving Help and Werner Enterprises Latest Reviews

Recent published reviews
1

BEWARE THIS COMPANY STEALS MONEY!!! Charged my card twice for the SAME job!!!!!! Showed up 4 hours late to job as well...

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1

My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last...

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3

The movers were outstanding, they were on time, professional and took great care of my property.
I'm disappointed that mo...

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No votes

No one answering when I try to call now Im more worried

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Moving Help and Werner Enterprises Products and Services

Most reviewed product and services
  • Moving Help Moving Service (95 reviews)
  • Moving Help Customer Care (30 reviews)
  • Moving Help Local Moving Service (15 reviews)
  • Werner Enterprises Vehicle Driver (36 reviews)
  • Werner Enterprises Driver Recruitment (2 reviews)
  • Werner Enterprises Customer Care (2 reviews)