PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moving Help and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moving Help
Uhaul

Moving Help and Uhaul Overview

Total reviews
241
968
Company responses
0
0
Issues resolved
1
11

Moving Help and Uhaul Consumer Ratings

Rank
74 out of 588 in Moving and Storage category
150 out of 1047 in Transportation and Logistics category
Customer service
73 in category
134 in category
Price Affordability
53 in category
127 in category
Exchange, Refund and Cancellation Policy
39 in category
104 in category
Product or Service Quality
66 in category
110 in category

Moving Help and Uhaul Rating Details

Customer service
1.4 (104 reviews)
1.3 (362 reviews)
Reviewer's quote

...My son even said best customer service ever! Now as long as feed are all credited should be great! Thank you..

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...We were on hold with customer service for over an hour and no one answered. We then pulled over and got a hotel in the hopes that we could reach them via online chat or through the online roadside assistance help center. No response...

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Price Affordability
2.2 (88 reviews)
1.7 (285 reviews)
Reviewer's quote

I hired 2 separate movers. They both canceled my appointment. I want a refund for both reservations.

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...a tank they also charged me for their high price gas and filled the truck up completely pissed at u haul they are rip offs..

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Exchange, Refund and Cancellation Policy
1.6 (86 reviews)
1.3 (280 reviews)
Reviewer's quote

...I called the movers 4 times and emailed them and no one returned my calls or emails, so I canceled and have a confirmation of the cancellation..

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...I am asking for a full refund, if you ever want me to use uhaul again. This has been a nightmare and it's still going. Now I have to take time I don't have to call the credit card company and write you all...

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Product or Service Quality
1.5 (86 reviews)
1.4 (293 reviews)
Reviewer's quote

...There is better service out there for cheap and no complains. I felt rob..

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...After speaking to countless people I was promised my Ubix would ship 2 days ago, I just spoke to customer service its Wednesday my uboxes are still in Denver. None of the upper management has returned my calls. Complete run around with your company...

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Moving Help and Uhaul Pros and Cons

Pros
  • Convenient booking via website
  • Convenience
  • Movers
  • Making a reservation on line
  • Disliked unwillingness to resolve issues dropping the ball
  • Truck
Cons
  • Poor customer service
  • No customer service
  • Unreliable
  • Customer service
  • Service
  • Constant mistakes

Moving Help and Uhaul Most Positive Reviews

Top rated reviews
5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

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5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

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5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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5

The general manager, Kevin Gray, at this location is absolutely the most arrogant, despicable, nasty individual that I...

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Moving Help and Uhaul Most Critical Reviews

Lowest rated reviews
1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

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1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

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1

The movers did not show. The point of contact for the moving company, Keith from For Heaven's Sake Flea Market, was not...

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1

Do not patronize U-Haul Coon Rapids, MN! They wired a hitch on my vehicle Monday, shorting out my turn signals. Went...

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Moving Help and Uhaul Latest Reviews

Recent published reviews
1

Nobody answers the number to call all about my issue

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No votes

Here is what I have endured in the last four weeks with two rentals, and a third that fell through: 1. I made a...

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1

I hired 2 separate movers. They both canceled my appointment. I want a refund for both reservations.

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1.2

BWe booked a truck over 3 weeks before our move. The day before the move they said that they didn't have a truck...

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Moving Help and Uhaul Products and Services

Most reviewed product and services
  • Moving Help Moving Service (96 reviews)
  • Moving Help Customer Care (31 reviews)
  • Moving Help Local Moving Service (15 reviews)
  • Uhaul Truck Rental (309 reviews)
  • Uhaul Trailer Rental (80 reviews)
  • Uhaul Customer Care (77 reviews)