PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Public Storage and Moving Help as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Public Storage
Moving Help

Public Storage and Moving Help Overview

Total reviews 1001 241
Company responses 0 0
Issues resolved 4 1

Public Storage and Moving Help Consumer Ratings

Rank
74 out of 606 in Moving and Storage category
75 out of 606 in Moving and Storage category
Customer service
63 in category
70 in category
Product or Service Quality
55 in category
63 in category
Price Affordability
77 in category
54 in category
Reliability
48 in category
45 in category

Public Storage and Moving Help Rating Details

Customer service
1.5 (397 reviews)
1.4 (111 reviews)
Reviewer's quote

...I'm just puzzled on horrible customer service during these times. How is it all other companies I pay bills to WORKING WITH CUSTOMERS that can't pay during covid-19. Technically I been struggling since APRIL from not working...

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Need a code number to pay my movers been on hold for over 45 minutes with no customer service..

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Product or Service Quality
1.7 (349 reviews)
1.4 (93 reviews)
Reviewer's quote

...I understand furniture not being allowed to be thrown away but trash because it would Always be full this is why we have waste management service. Greed and selfishness should be the slogan for your company. I will make sure to let everyone know how you treat your customers..

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...There is better service out there for cheap and no complains. I felt rob..

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Price Affordability
1.6 (319 reviews)
2.2 (93 reviews)
Reviewer's quote

They have been increasing the price of my space without notice, TAKING ADVANTAGE THAT MY ACCOUNT IS ON AUTO-PAY, I don't THINK IS FAIR! my advise, USE A MOM & POP STORAGE, DON'T USE THE CORPORATE GIANT, I've tried to reach a real person and all I get is machines. I'm dissatisfied because I've...

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I cant get in touch with anyone and yes I have all of my documentation

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Reliability
1.4 (288 reviews)
1.5 (90 reviews)
Reviewer's quote

They will not leave me alone! Constantly Harassing me!!!!!!!!

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We hired movers just to move our furniture. Shouldn't have taken more than 2.5 hours. Instead I ended up with damage at the house I'm selling and the rental in between building a house. They ruined every piece of furniture they touched. It cost me more to have them move me. The pictures i am...

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Public Storage and Moving Help Pros and Cons

Pros
  • Customer service and price at begining
  • Apparently reasonable rate
  • Move in rate
  • Convenient booking via website
  • Convenience
  • Movers
Cons
  • Customer service
  • Fees
  • Rate increases
  • Poor customer service
  • No customer service
  • Unreliable

Public Storage and Moving Help Most Positive Reviews

Top rated reviews
5

Suzanne showed me step-by-step exactly what to do. She went over the rules and papers so that I clearly understood...

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5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

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5

my experience with public storage was excellent Aaron the storage manager was very polite and help me with my needs it m...

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5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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Public Storage and Moving Help Most Critical Reviews

Lowest rated reviews
1

The facility located in Gambrills, MD 21054 is falling apart. I had 3 - 10 x 35 units since July of 1993 under the owne...

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1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

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1

Public Storage bought the facility where I rent a unit. They sent out an email on 7/9/14 saying that the gate code had b...

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1

The movers did not show. The point of contact for the moving company, Keith from For Heaven's Sake Flea Market, was not...

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Public Storage and Moving Help Latest Reviews

Recent published reviews
1

They will not leave me alone! Constantly Harassing me!!!!!!!!

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1

We hired movers just to move our furniture. Shouldn't have taken more than 2.5 hours. Instead I ended up with damage at...

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No votes

My lock was changed no one knows who did it. Management try to blame it on my emergency contact then quickly change...

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1

Will not Allow me to cancel order. Have tried numerous times today. Local U-Haul stores unable to assist. Please cancel...

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Public Storage and Moving Help Products and Services

Most reviewed product and services
  • Public Storage Storage Unit (475 reviews)
  • Public Storage Customer Care (148 reviews)
  • Public Storage Manager (65 reviews)
  • Moving Help Moving Service (94 reviews)
  • Moving Help Customer Care (31 reviews)
  • Moving Help Local Moving Service (15 reviews)