PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moving Help and Public Storage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moving Help
Public Storage

Moving Help and Public Storage Overview

Total reviews
211
922
Company responses
0
0
Issues resolved
1
3

Public Storage was first mentioned on PissedConsumer on Jun 5, 2008 and since then this brand received 922 reviews. It is 711 reviews more than Moving Help received since Apr 21, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Moving Help customer support team and Public Storage customer service.

Moving Help and Public Storage Consumer Ratings

Rank
61 out of 899 in Moving and Storage category
69 out of 899 in Moving and Storage category
Customer service
66 in category
60 in category
Price Affordability
51 in category
74 in category
Exchange, Refund and Cancellation Policy
36 in category
42 in category

According to consumer ratings and reviews, Moving Help ranks 8 points higher in the Moving and Storage category than Public Storage. People gave Moving Help 1.4 stars for Customer service criterion in Moving and Storage category and it is 138 points higher than the worst rated brand in this category. At the same time, Public Storage was rated 1.5 stars for Customer service criterion in this category and it is 144 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Moving Help has a higher rating than Public Storage. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Moving Help 1.7 stars and it is 82% greater than other in category. Public Storage however was rated 1.4 stars and it is 79% greater than other in category.

Moving Help and Public Storage Rating Details

Customer service
1.4 (94 reviews)
1.5 (344 reviews)
Reviewer's quote

...My son even said best customer service ever! Now as long as feed are all credited should be great! Thank you..

PissedConsumer1685590

...helpful, You keep your place of employment very clean and inviting, You answered all of my questions I give you 5 stars I want to go unlimited based on your customer service and patience alone you ladies are amazing and Heaven sent Thank You Public Storage for these ladies, Thank You Ladies for the great accommodations I...

jennifer c
Price Affordability
2.2 (78 reviews)
1.6 (274 reviews)
Reviewer's quote

Speedy movers is on the uhaul website and also moving help site they are a scam I've been trying to get my two hours of labor from them. Moving help has offered to help but to date nothing. These deceptive companies must be taken off of the uhaul site they are giving the site a BAD NAME

Carmen C

...Whatever price you get when you sign up may have nothing to do Whatsoever with what you will pay in the long term. And that’s not too distant long term. This is as bad as timeshare rip offs..

Kevin m
Exchange, Refund and Cancellation Policy
1.7 (77 reviews)
1.4 (249 reviews)
Reviewer's quote

I had no payment coupon on the Uhaul web site and could not get ahold of the mover to confirm job so I double booked and the other movers contacted me and I was able to leave a message. I called moving help and cancelled the first mover.. very hard to get to people..

PissedConsumer1620930

This company has no shame!!!! I’ve been on automatic payment for the last three years, never late for a payment. I vacated at the end of Setp, so cancelled the automatic payment for Oct. However, I just got a letter from collection agent claiming I owe PS $ 80. I called PS and was told that I still...

Jessie N

Moving Help and Public Storage Pros and Cons

Pros
  • Convenient booking via website
  • Convenience
  • Movers
  • Manger at move in was good
  • Customer service and price at begining
  • Office manager
Cons
  • Poor customer service
  • No customer service
  • Unreliable
  • Customer service
  • Fees
  • Rate increases

Moving Help and Public Storage Most Positive Reviews

Top rated reviews
5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

5

Suzanne showed me step-by-step exactly what to do. She went over the rules and papers so that I clearly understood...

Moving Help and Public Storage Most Critical Reviews

Lowest rated reviews
1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

1

The facility located in Gambrills, MD 21054 is falling apart. I had 3 - 10 x 35 units since July of 1993 under the owne...

Moving Help and Public Storage Latest Reviews

Recent published reviews
5

Phone call. Very nice girl

Read all 211 reviews
1

I rented a storage unit back in November. I was ready to pay my bill for the next month, I called the automated system...

Read all 922 reviews

Moving Help and Public Storage Products and Services

Most reviewed product and services
  • Moving Help Moving Service (91 reviews)
  • Moving Help Customer Care (29 reviews)
  • Moving Help Local Moving Service (12 reviews)
  • Public Storage Storage Unit (462 reviews)
  • Public Storage Customer Care (134 reviews)
  • Public Storage Manager (63 reviews)