PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moving Help and Moving Staffers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moving Help
Moving Staffers

Moving Help and Moving Staffers Overview

Total reviews 307 86
Company responses 0 0
Issues resolved 2 0

Moving Help and Moving Staffers Consumer Ratings

Rank
108 out of 600 in Moving and Storage category
125 out of 600 in Moving and Storage category
Customer service
105 in category
112 in category
Price Affordability
70 in category
91 in category
Exchange, Refund and Cancellation Policy
58 in category
94 in category
Product or Service Quality
97 in category
92 in category

Moving Help and Moving Staffers Rating Details

Customer service
1.4
(139 reviews)
1.3
(40 reviews)
Reviewer's quote

...They want to charge me $30 just to get a hold of a customer service agent for "any reason!". I've never been so appalled in my life by a company!..

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Upack customer service is fantastic. Service is reasonable and takes a load off moving stress. However, do not use Moving Staffers..

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Price Affordability
2.1
(123 reviews)
1.9
(33 reviews)
Reviewer's quote

Unable to give a call to you and not easy to go online to doing a cancellation.please help me to contact you by phone if possible thank you.

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...professional upgrade moving services, they charged me for unloading and uncrating services which have not been scheduled or performed yet, and amazingly the price that they quoted was the exact price that they charged even though they submitted an invoice (header saying 'estimate quote') clearly showing less...

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Exchange, Refund and Cancellation Policy
1.5
(121 reviews)
1.1
(29 reviews)
Reviewer's quote

Moving crew never showed up want full refund of $325. 95 and apology. I made several attempts to contact by phone, email and text..

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...They said, we have to charge you a cancellation fee of $150 because you didn't cancel w/in 5 days. I said, how could I cancel w/in 5 days. You gave me a 3 day window from the confirmation to when the loaders/movers were coming! Therefore, I didn't have 5 days to cancel, I'm not paying the $150...

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Product or Service Quality
1.4
(121 reviews)
1.5
(44 reviews)
Reviewer's quote

...They do not show up, do not provide services and do not refund money. I hired Moving help to unload U-Haul truck. They did not show up...

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Moving is no longer about the service of getting your things from place to place. Moving is now an organized crime and the person who wants to move, is literally a moving target, 100% of the time. Our move with Moving Staffers - they sent sick and impaired day laborers without experience, untrained...

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Moving Help and Moving Staffers Pros and Cons

Pros
  • Convenient booking via website
  • Convenience
  • Pricing up front as how many dollars per hour for two movers
  • Moving staff was curteous
  • Movers provided quality work
  • Initial communication and unloading crew was well trained
Cons
  • Poor customer service
  • No customer service
  • Unreliable
  • Poor customer service
  • Do not respond to customer concerns
  • Dishonesty

Moving Help and Moving Staffers Most Positive Reviews

Top rated reviews
5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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3.5

Hired moving staffers to do a pack job at my residence. They sent out a company called midnight movers My bill doubled...

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5

Review is about communication,and anytime I have had an issue I shoot them an email and I got a response when I get up...

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No votes

Moving Help and Moving Staffers Most Critical Reviews

Lowest rated reviews
1

If you paid EMove Inc, doing business as MovingHelp and a subsidary of Uhaul, make sure you don't give a moving helper...

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1

Moving staffers is a horrible company. We needed only a few pieces of furniture moved...the company they contracted...

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1

Moving help scams you! They also had a man who was on drugs come to the job, and then tried to charge me for two men....

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1

The movers showed up past the window time (I was waiting for two and a half hours), they showed up with half of the...

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Moving Help and Moving Staffers Latest Reviews

Recent published reviews
2

Unable to give a call to you and not easy to go online to doing a cancellation.please help me to contact you by phone...

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1.2

The movers called 30 minutes before the scheduled time stating "family emergency" & requesting he come several hours lat...

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1

The people I got from your company took my 12 point buckhead with promise to come back then blocked me and my family....

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1

Quite honestly, everything went wrong from start to finish. Our scheduled time got amended and changed to a time that di...

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