PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moving Help and Moving Staffers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moving Help
Moving Staffers

Moving Help and Moving Staffers Overview

Total reviews
241
75
Company responses
0
0
Issues resolved
1
0

Moving Help and Moving Staffers Consumer Ratings

Rank
74 out of 587 in Moving and Storage category
85 out of 587 in Moving and Storage category
Customer service
73 in category
75 in category
Price Affordability
53 in category
73 in category
Product or Service Quality
66 in category
62 in category
Exchange, Refund and Cancellation Policy
39 in category
52 in category

Moving Help and Moving Staffers Rating Details

Customer service
1.4 (104 reviews)
1.3 (33 reviews)
Reviewer's quote

...My son even said best customer service ever! Now as long as feed are all credited should be great! Thank you..

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Upack customer service is fantastic. Service is reasonable and takes a load off moving stress. However, do not use Moving Staffers..

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Price Affordability
2.2 (88 reviews)
1.9 (27 reviews)
Reviewer's quote

I hired 2 separate movers. They both canceled my appointment. I want a refund for both reservations.

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...g professional upgrade moving services, they charged me for unloading and uncrating services which have not been scheduled or performed yet, and amazingly the price that they quoted was the exact price that they charged even though they submitted an invoice (header saying 'estimate quote') clearly showing less boxes, materials and labor were actually used. Unpacking continues to be a nightmare due to mislabeled items, unlabeled items, mixed room and items and random boxes, discovery of damage to large wood furniture pieces due to the lack of proper packing and corner protection. A $6,000 Grandfather was insulated using nothing ...

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Product or Service Quality
1.5 (86 reviews)
1.5 (35 reviews)
Reviewer's quote

...There is better service out there for cheap and no complains. I felt rob..

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...According to Moving Staffers, labeling boxes is “not part of their service requirements”. Crew loaded unwrapped grill on top of vintage burled wood Desk..

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Exchange, Refund and Cancellation Policy
1.6 (86 reviews)
1.2 (24 reviews)
Reviewer's quote

...I called the movers 4 times and emailed them and no one returned my calls or emails, so I canceled and have a confirmation of the cancellation..

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...They said, we have to charge you a cancellation fee of $150 because you didn't cancel w/in 5 days. I said, how could I cancel w/in 5 days. You gave me a 3 day window from the confirmation to when the loaders/movers were coming! Therefore, I didn't have 5 days to cancel, I'm not paying the $150...

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Moving Help and Moving Staffers Pros and Cons

Pros
  • Convenient booking via website
  • Convenience
  • Movers
  • Moving staff was curteous
  • Movers provided quality work
  • Initial communication and unloading crew was well trained
Cons
  • Poor customer service
  • No customer service
  • Unreliable
  • Poor customer service
  • Dishonesty
  • Services

Moving Help and Moving Staffers Most Positive Reviews

Top rated reviews
5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

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3.5

Hired moving staffers to do a pack job at my residence. They sent out a company called midnight movers My bill doubled...

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5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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No votes

Moving Help and Moving Staffers Most Critical Reviews

Lowest rated reviews
1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

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1

Worked with them to get movers for both ends of my move from Atlanta to New York. They seemed reasobale to deal with...

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1

The movers did not show. The point of contact for the moving company, Keith from For Heaven's Sake Flea Market, was not...

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1

One of the worst Moving Companies out there. They play games. I tried to use them because they were on u-pack website. I...

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Moving Help and Moving Staffers Latest Reviews

Recent published reviews
1

Nobody answers the number to call all about my issue

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1.3

They were recommended from UPACK. The origin packers did an awful job of packing and I have over $1000 in damages, they...

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1

I hired 2 separate movers. They both canceled my appointment. I want a refund for both reservations.

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2.4

MS did eventually offer an additional $200 claim money when they became aware of my posts here and on their FB page....

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Moving Help and Moving Staffers Products and Services

Most reviewed product and services
  • Moving Help Moving Service (96 reviews)
  • Moving Help Customer Care (31 reviews)
  • Moving Help Local Moving Service (15 reviews)
  • Moving Staffers Moving Service (19 reviews)
  • Moving Staffers Loading Service (17 reviews)
  • Moving Staffers Packing Service (8 reviews)