PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Movado and Rado as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Movado

Movado

2.1
Rado

Rado

Not enough votes
Movado
Rado

Movado and Rado Overview

Total reviews 73 1
Company responses 0 0
Issues resolved 2 0

Movado and Rado Consumer Ratings

Rank
107 out of 851 in Jewelry and Accessories category
550 out of 851 in Jewelry and Accessories category
Customer service
101 in category
No votes
Product or Service Quality
122 in category
No votes
Exchange, Refund and Cancellation Policy
65 in category
No votes
Warranty
78 in category
No votes

Movado and Rado Rating Details

Customer service
1.5 (35 reviews)
No votes
Reviewer's quote

...the watch, the black color on the bracelet disappeared! Can't say how disappointed I am! wasting a lot of money for a low quality watch! I contacted Movado customer service and was told bracelet is not part of the warranty and I can buy another bracelet! I totally understand certain parts can be excluded from the warranty, but the...

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No items

Product or Service Quality
1.6 (29 reviews)
No votes
Reviewer's quote

...it went to a service department not customer relations. The reply was that they cannot be liable for reactions to their leather straps and had no other similar complaints. and there solution? to fit the same strap and charge $110 for a new strap...

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No items

Exchange, Refund and Cancellation Policy
1.9 (28 reviews)
No votes
Reviewer's quote

...a Movado Bold, the tracking shows that they received the return package already and I have been waiting for more than 1 month, but still don’t get the refund. I call and email them several time and all they said is “ok, we will check the order and will call you back”. No one has called me, I email them again and...

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No items

Warranty
1.8 (27 reviews)
No votes
Reviewer's quote

...when the gold plated started coming off literally within the first couple of days of buying it, so Macy's replaced a whole new watch for me and when the warranty ran out I couldn't do anything about it but pay 580$ for a whole new band, when I could literally just buy a new...

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No items

Movado and Rado Pros and Cons

Pros
  • Design
  • Tbt
  • Syling on all four timepieces ive purchased is fantastic
No votes
Cons
  • Terrible customer service
  • Quality
  • Warranty repair service
No votes

Movado and Rado Most Positive Reviews

Top rated reviews
4.3

Called to order new watch band and operator said they did not have the one I like. I asked if she had it in another...

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No votes
4.2

A Movado is a Movado no matter where it is purchased. There are a lot of counterfeits but usually easy to tell. I have...

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No votes

Movado and Rado Most Critical Reviews

Lowest rated reviews
1

Rubber gasket fell off my Movado 800 series watch I purchased 1 year 8 months ago. I went to the kittery ME movado stor...

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No votes
1

4 years ago my husband purchased, as a surprise for me, a Coach watch, made by Movado. All was well up until the watch...

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No votes

Movado and Rado Latest Reviews

Recent published reviews
1

Hi,
My Name is Flora Wei.
I went in store August 15th, 2020. I bought 28000$ Worth watches from Ting *** I am a China Rese...

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No votes
1.9

I have had two movado watches that just did not line up with the Movado name or meet my expectations.
One had the crown c...

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No votes

Movado and Rado Products and Services

Most reviewed product and services
  • Movado Watch (54 reviews)
  • Movado Customer Care (5 reviews)
  • Movado Watch Repair (5 reviews)