PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Movado and Rado as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Movado

Movado

2.1
Rado

Rado

Not enough votes
Movado
Rado

Movado and Rado Overview

Total reviews
70
1
Company responses
0
0
Issues resolved
2
0

Movado was first mentioned on PissedConsumer on Aug 19, 2008 and since then this brand received 70 reviews. It is 69 reviews more than Rado received since Jun 15, 2016.

Movado and Rado Consumer Ratings

Rank
102 out of 1160 in Jewelry and Accessories category
656 out of 1160 in Jewelry and Accessories category
Customer service
94 in category
No votes
Product or Service Quality
115 in category
No votes
Exchange, Refund and Cancellation Policy
57 in category
No votes

According to consumer ratings and reviews, Movado ranks 554 points higher in the Jewelry and Accessories category than Rado. People gave Movado 1.5 stars for Customer service criterion in Jewelry and Accessories category and it is 214 points higher than the worst rated brand in this category. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Movado 2 stars and it is 81% greater than other in category.

Movado and Rado Rating Details

Customer service
1.5 (34 reviews)
No votes
Reviewer's quote

...it went to a service department not customer relations. The reply was that they cannot be liable for reactions to their leather straps and had no other similar complaints. and there solution? to fit the same strap and charge $110 for a new strap...

Teirra

No items

Product or Service Quality
1.6 (27 reviews)
No votes
Reviewer's quote

I don’t doubt that Movado makes a good product but if your in the market for a good time piece don’t buy Movado, I wish now I never did, complete waste of money, the money you spend on one shouldn’t consist of you spending money out of your pocket every time you want to wear your time piece. I...

Matthew W

No items

Exchange, Refund and Cancellation Policy
2 (25 reviews)
No votes
Reviewer's quote

I sent my watch to be estimated for full repair but i for sure needed the band. Movado blocks anyone else from getting their watch bands so you must use them. The bill? $910.00 lol. I said ok, forget all that other *** and just throw the new band on there. They refused and said if i didn't fix...

PissedConsumer1004021

No items

Movado and Rado Pros and Cons

Pros
  • Design
  • Tbt
  • Syling on all four timepieces ive purchased is fantastic
No votes
Cons
  • Terrible customer service
  • Quality
  • Warranty repair service
No votes

Movado and Rado Most Positive Reviews

Top rated reviews
4.3

Called to order new watch band and operator said they did not have the one I like. I asked if she had it in another...

No votes

Movado and Rado Most Critical Reviews

Lowest rated reviews
1

Rubber gasket fell off my Movado 800 series watch I purchased 1 year 8 months ago. I went to the kittery ME movado stor...

No votes

Movado and Rado Latest Reviews

Recent published reviews
2

This complaint is similar to several I have read online about a watch being sent to Movado for a new battery and a...

Read all 70 reviews

Dear Sir,
I Am Francis Jacob from Kerala has brought a RADO watch and I am unhappy with the quality of product. I purch...

Read all 1 review

Movado and Rado Products and Services

Most reviewed product and services
  • Movado Watch (54 reviews)
  • Movado Watch Repair (5 reviews)
  • Movado Customer Care (5 reviews)