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Motel 6

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 1014 TOTAL REVIEWS
  • $38.8K CLAIMED LOSSES
  • $323 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Easy access to get on and off interstate 6
  • Television 5
  • Location 5
  • Recepitionist 4
  • New floors and most of the bathroom upgrades 3

Customers don't like

  • Customer service11
  • Bugs5
  • Uncaring staff4
  • Whole experience3
  • Rudeness of employees3
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Travelsmart Vip Club

Hotels and Resorts
Has verified representatives
  • 2 ISSUES RESOLVED
  • 166 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
3.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Love all the resorts 4
  • Food 3
  • Resorts are beautiful 2
  • Variety of restaurants 1
  • I can cancel any time 1

Customers don't like

  • Bad customer service7
  • Not as promised4
  • Taking advantage of nice people3
  • Product and customer services3
  • Never tell the truth3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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