PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Super 8 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
1.7
Super 8
1.6
Motel 6
Super 8

Motel 6 and Super 8 Overview

Total reviews 2334 810
Company responses 0 0
Issues resolved 8 6

Motel 6 and Super 8 Consumer Ratings

Rank
316 out of 1983 in Hotels and Resorts category
365 out of 1983 in Hotels and Resorts category
Customer service
228 in category
287 in category
Price Affordability
182 in category
293 in category
Location
247 in category
296 in category
Facilities and Services
288 in category
292 in category

Motel 6 and Super 8 Rating Details

Customer service
1.5
(1163 reviews)
1.3
(382 reviews)
Reviewer's quote

...Then customer service has absolutely not been back in contact with me. Looking to see if I could sue somehow ond..

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...it is so nasty I mean nasty the ice machine the condenser is running damn lip black water down into the ice they don't fix it this place does not care about customer service they care about money that's...

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Price Affordability
2.2
(1057 reviews)
1.9
(349 reviews)
Reviewer's quote

and being price gouged, and the racist owners i have never been treated like this before the owners lied about room availability as a excuse to charge me more money than the other people i feel like i have been scammed by the Indian owners and i will do everything in my power to discredit them and...

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...The price was higher than my Jacuzzi. Suite which did not have that and when I went to check out, I had to spend 40 minutes looking for the person that ran the desk so that I could check out of the hotel to get my deposit back. TV did not work on the first visit and neither the toilet...

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Location
2.5
(1034 reviews)
2.3
(313 reviews)
Reviewer's quote

195 E Tropicana Ave, Las Vegas, NV 89109 Im not really a complaining kinda guy but the behavior i just witnessed at this location can not go un noticed. 620 i was up in the lobby making a cup of coffee prior to starting my day. & witnessed the 2 ladies working the lobby publicly mocking...

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...and through PayPal it's saying that the payment I sent to that particular motel is on hold and I can't cancel it, I've been to that particular location multiple times since July 27 to get them to tell me why I have yet to receive my refund and the manager along with his staff is so rude and...

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Facilities and Services
1.5
(1007 reviews)
1.4
(316 reviews)
Reviewer's quote

...Im paying for services nor tendered..

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...NO services were rendered, yet we were charged for a room nearly a month before the date. Why? I normally am a very loyal Super 8 customer, but now I'm going to rethink my choice next time I need an inexpensive hotel. Please fix my card..

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Motel 6 and Super 8 Pros and Cons

Pros
  • Cheap
  • Location
  • Price
  • Location
  • No pros disgusting
  • Cheap
Cons
  • Customer service
  • Uncaring staff
  • Bugs
  • Poor customer service
  • Dirty
  • Bad coustomer service

Motel 6 and Super 8 Most Positive Reviews

Top rated reviews
5

There was roach infestation as well as bed bugs on my daughter by head board . They were very employee was very...

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5

bed bugs ,stains blood all over burn marks odors huge matress stains hairs all over the room drug deals noises all...

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5

Upon arrival i was greeted by the sweetest clerk.She was very helpful, sweet. check -in was very fast. no wait time and...

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5

front desk was very friendly starting with the older women and man that worked it. Rooms were very clean. I had a newly...

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Motel 6 and Super 8 Most Critical Reviews

Lowest rated reviews
1

I just stayed at the Motel 6 at 2501 52nd Ave, Moline, IL 61265 from 6-10 to 6-12. When we arrived, we were put in a roo...

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1

In recently staying in Super 8 on Cresswell, Or im am so upset that this person is being allowed to run this place. i...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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1

We are 3 ladies in our 60s and 70s. First night there we needed more towels my friend saw the housekeepers cart down...

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Motel 6 and Super 8 Latest Reviews

Recent published reviews
1.2

You have a CHRONIC bedbug and public health problem at the 6 on E Craycroft Rd, DMAFB, Tucson, AZ.
I am out a hundred buc...

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1

When I booked my hotel room, I was on a job in Augusta, Georgia. I booked a Jacuzzi suite which was depicted...

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1

On Saturday March 10th 2024, I re-rented the room at the Motel 6 on Vance Jackson and I-10 on San Antonio Texas, room...

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1

So my mother and I wake up I have work at 1:00 and I wasnt feeling well already so my mom went down to go grab me some...

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