PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sleep Inn Hotels and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sleep Inn Hotels
Motel 6

Sleep Inn Hotels and Motel 6 Overview

Total reviews
39
1688
Company responses
0
0
Issues resolved
0
6

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1688 reviews. It is 1649 reviews more than Sleep Inn Hotels received since Aug 26, 2010.

Sleep Inn Hotels and Motel 6 Consumer Ratings

Rank
156 out of 1802 in Hotels and Resorts category
191 out of 1802 in Hotels and Resorts category
Staff
149 in category
163 in category
Website
137 in category
126 in category
Exchange, Refund and Cancellation Policy
78 in category
90 in category

According to consumer ratings and reviews, Sleep Inn Hotels ranks 35 points higher in the Hotels and Resorts category than Motel 6. People gave Sleep Inn Hotels 1.8 stars for Staff criterion in Hotels and Resorts category and it is 249 points higher than the worst rated brand in this category. At the same time, Motel 6 was rated 1.7 stars for Staff criterion in this category and it is 235 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Motel 6 has a higher rating than Sleep Inn Hotels. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Sleep Inn Hotels 1.7 stars and it is 80% greater than other in category. Motel 6 however was rated 1.6 stars and it is 77% greater than other in category.

Sleep Inn Hotels and Motel 6 Rating Details

Staff
1.8 (17 reviews)
1.7 (829 reviews)
Reviewer's quote

Staff were very friendly & helpful. My only issues are the no pets policy (many people travel with pets these days) & the “green” policies. While I applaud any attempt to lessen the carbon footprint, I don’t think only providing fresh towels every 3 days is the way to go! I think a much greater...

Christine A

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle
Website
2.1 (16 reviews)
2.2 (705 reviews)
Reviewer's quote

I checked into sleep in Georgetown Guyana on Monday night woke up Tuesday morning fell after stepping my feet on the floor which had water that had dripped from the AC unit I complained they sent someone to fix it nobody asked me how I was feeling because I did fall I went to lunch came And it was...

Reeya

Website says one price hotel says another. Rude reservations person..

PissedConsumer1595269
Exchange, Refund and Cancellation Policy
1.7 (16 reviews)
1.6 (695 reviews)
Reviewer's quote

Mexico, is pending the return of a cancellation for 3 months, I called and went to the hotel to see the manager directly on several occasions and they deny me saying he is out of town or has already left. I require an ASAP response for the return of the outstanding money (MXN 10,220. 00)...

Jorge H

... Grandma chocolate and it was a dog shed with live worms crawling all over I have called corporate several times made my complaints and all they want to do is refund me my money back by mail when I have no mailing address to do that and they're sitting they can't do anything else and they plan to leave me out on the street from the cold in the rain and won't refund me my three days worth of rent....

Kimberly H

Sleep Inn Hotels and Motel 6 Pros and Cons

Pros
  • Hot breakfast
  • Clean
  • Room was clean and modern
  • Easy access to get on and off interstate
  • Cheap
  • Television
Cons
  • Customer service was terrible
  • Customer service
  • Breakfast buffet was empty
  • Customer service
  • Bugs
  • Unprofessional

Sleep Inn Hotels and Motel 6 Most Positive Reviews

Top rated reviews
4.5

First, I stayed in 2 Sleep Inns recently ( Middlesboro, KY & Winchester, VA). Both were clean & comfortable (the beds we...

5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

Sleep Inn Hotels and Motel 6 Most Critical Reviews

Lowest rated reviews
1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

Sleep Inn Hotels and Motel 6 Latest Reviews

Recent published reviews
1

I checked into sleep in Georgetown Guyana on Monday night woke up Tuesday morning fell after stepping my feet on the...

Read all 39 reviews

I stayed at your Motel 6 in Joshua Texas. On January 21st I checked in close to midnight of the 22nd and ended up...

Read all 1688 reviews

Sleep Inn Hotels and Motel 6 Products and Services

Most reviewed product and services
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Customer Care (3 reviews)
  • Sleep Inn Hotels Manager (3 reviews)
  • Motel 6 Room (413 reviews)
  • Motel 6 Sanitary Conditions (302 reviews)
  • Motel 6 Customer Care (243 reviews)