PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Sleep Inn Hotels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Sleep Inn Hotels

Motel 6 and Sleep Inn Hotels Overview

Total reviews
1685
39
Company responses
0
0
Issues resolved
6
0

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1685 reviews. It is 1646 reviews more than Sleep Inn Hotels received since Aug 26, 2010.

Motel 6 and Sleep Inn Hotels Consumer Ratings

Rank
191 out of 1794 in Hotels and Resorts category
155 out of 1794 in Hotels and Resorts category
Customer service
137 in category
98 in category
Staff
164 in category
149 in category
Location
163 in category
89 in category

According to consumer ratings and reviews, Sleep Inn Hotels ranks 36 points higher in the Hotels and Resorts category than Motel 6. People gave Motel 6 1.5 stars for Customer service criterion in Hotels and Resorts category and it is 276 points higher than the worst rated brand in this category. At the same time, Sleep Inn Hotels was rated 1.8 stars for Customer service criterion in this category and it is 315 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Sleep Inn Hotels has a higher rating than Motel 6. Regarding Location criterion, consumers gave Motel 6 2.6 stars and it is 61% greater than other in category. Sleep Inn Hotels however was rated 3.5 stars and it is 78% greater than other in category.

Motel 6 and Sleep Inn Hotels Rating Details

Customer service
1.5 (842 reviews)
1.8 (16 reviews)
Reviewer's quote

I spoke to their so called customer service for Motel 6 (No managers) All they did was call the sadistic incompetent hotel clerk and parrot what she claimed: That my 3rd party reservation was not allowed. (My relative had already been with them 3 nights on my 3rd party reservation which was allowed...

Monica

...When I checked in the desk clerk informed me that they were a green hotel and would not be providing maid service the days that I was there. After arriving home I discovered that I had been charged a $150. 00 cleaning fee because the room was in "disarray" and they spent 4 hours cleaning it...

John F
Staff
1.7 (829 reviews)
1.8 (17 reviews)
Reviewer's quote

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle

Staff were very friendly & helpful. My only issues are the no pets policy (many people travel with pets these days) & the “green” policies. While I applaud any attempt to lessen the carbon footprint, I don’t think only providing fresh towels every 3 days is the way to go! I think a much greater...

Christine A
Location
2.6 (764 reviews)
3.5 (14 reviews)
Reviewer's quote

...Riverside - La Sierra location to be exact. Remove me from the list..

PissedConsumer1710246

Need a room for tonight I’m currently in a sleep in location and need help with pricing..

Debbe

Motel 6 and Sleep Inn Hotels Pros and Cons

Pros
  • Easy access to get on and off interstate
  • Cheap
  • Television
  • Hot breakfast
  • Clean
  • Room was clean and modern
Cons
  • Customer service
  • Bugs
  • Unprofessional
  • Customer service was terrible
  • Customer service
  • Breakfast buffet was empty

Motel 6 and Sleep Inn Hotels Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

4.5

First, I stayed in 2 Sleep Inns recently ( Middlesboro, KY & Winchester, VA). Both were clean & comfortable (the beds we...

Motel 6 and Sleep Inn Hotels Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

Motel 6 and Sleep Inn Hotels Latest Reviews

Recent published reviews

The motel had bed bugs and the guy lied and said he was giving me a refund and didn't and now he is laughing about it...

Read all 1685 reviews
1

I checked into sleep in Georgetown Guyana on Monday night woke up Tuesday morning fell after stepping my feet on the...

Read all 39 reviews

Motel 6 and Sleep Inn Hotels Products and Services

Most reviewed product and services
  • Motel 6 Room (412 reviews)
  • Motel 6 Sanitary Conditions (302 reviews)
  • Motel 6 Customer Care (243 reviews)
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Customer Care (3 reviews)
  • Sleep Inn Hotels Manager (3 reviews)