PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Sleep Inn Hotels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Sleep Inn Hotels

Motel 6 and Sleep Inn Hotels Overview

Total reviews
1666
36
Company responses
0
0
Issues resolved
6
0

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1666 reviews. It is 1630 reviews more than Sleep Inn Hotels received since Aug 26, 2010.

Motel 6 and Sleep Inn Hotels Consumer Ratings

Rank
189 out of 1926 in Hotels and Resorts category
136 out of 1926 in Hotels and Resorts category
Customer service
134 in category
84 in category
Staff
160 in category
143 in category
Location
160 in category
88 in category

According to consumer ratings and reviews, Sleep Inn Hotels ranks 53 points higher in the Hotels and Resorts category than Motel 6. People gave Motel 6 1.5 stars for Customer service criterion in Hotels and Resorts category and it is 272 points higher than the worst rated brand in this category. At the same time, Sleep Inn Hotels was rated 1.9 stars for Customer service criterion in this category and it is 322 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Sleep Inn Hotels has a higher rating than Motel 6. Regarding Location criterion, consumers gave Motel 6 2.6 stars and it is 61% greater than other in category. Sleep Inn Hotels however was rated 3.5 stars and it is 78% greater than other in category.

Motel 6 and Sleep Inn Hotels Rating Details

Customer service
1.5 (837 reviews)
1.9 (14 reviews)
Reviewer's quote

I have been a motel 6 customer for years. However I do understand that motel 6 have very cheap rates and oftentimes people say you get what you pay for. I have been to several motel 6 properties and I have stayed at the Tucker Georgia motel 6 property numerous of times and I have overlooked things...

Jaleia

... the plumber was called out and the plumber came out and fix some pipes on the back and inside the building the plumber turn off the hot water and none of the customers was notified of the hot water being turned off the plumber was there until 10:53 p. m. I asked to talk to the manager and Simone said that she was the manager and the only person over her was the owner so I asked to talk with the owner and she said that he wouldn't talk with me she was unwilling to rectify the problem there was a general manager I found out about a day later by the name of Crystal she came out on Saturday evening after the dining hall was yellow tag the dining area due to unsafe...

Debra B
Staff
1.7 (823 reviews)
1.8 (16 reviews)
Reviewer's quote

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle

Staff were very friendly & helpful. My only issues are the no pets policy (many people travel with pets these days) & the “green” policies. While I applaud any attempt to lessen the carbon footprint, I don’t think only providing fresh towels every 3 days is the way to go! I think a much greater...

Christine A
Location
2.6 (758 reviews)
3.5 (13 reviews)
Reviewer's quote

...Riverside - La Sierra location to be exact. Remove me from the list..

PissedConsumer1710246

Need a room for tonight I’m currently in a sleep in location and need help with pricing..

Debbe

Motel 6 and Sleep Inn Hotels Pros and Cons

Pros
  • Easy access to get on and off interstate
  • Cheap
  • Television
  • Room was clean and modern
  • Locations
  • Hot breakfast
Cons
  • Customer service
  • Bugs
  • Unprofessional
  • Too much disposable plastics
  • Not friendly for emotional support dog
  • No pets

Motel 6 and Sleep Inn Hotels Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

4.5

First, I stayed in 2 Sleep Inns recently ( Middlesboro, KY & Winchester, VA). Both were clean & comfortable (the beds we...

Motel 6 and Sleep Inn Hotels Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

Motel 6 and Sleep Inn Hotels Latest Reviews

Recent published reviews

continued lies on the part of staff. discrimination against white senior citizen. harassment while trying to check out...

Read all 1666 reviews
2.2

I stayed at Sleep Inn in Kennesaw, Georgia November 19-21. When I checked in the desk clerk informed me that they were...

Read all 36 reviews

Motel 6 and Sleep Inn Hotels Products and Services

Most reviewed product and services
  • Motel 6 Room (408 reviews)
  • Motel 6 Sanitary Conditions (298 reviews)
  • Motel 6 Customer Care (242 reviews)
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Customer Care (3 reviews)
  • Sleep Inn Hotels Manager (3 reviews)