PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Sleep Inn Hotels as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Sleep Inn Hotels

Motel 6 and Sleep Inn Hotels Overview

Total reviews 1858 61
Company responses 0 0
Issues resolved 6 0

Motel 6 and Sleep Inn Hotels Consumer Ratings

Rank
207 out of 1346 in Hotels and Resorts category
164 out of 1346 in Hotels and Resorts category
Customer service
142 in category
91 in category
Location
169 in category
90 in category
Price Affordability
120 in category
109 in category
Facilities and Services
183 in category
94 in category

Motel 6 and Sleep Inn Hotels Rating Details

Customer service
1.5 (935 reviews)
1.8 (28 reviews)
Reviewer's quote

...Not only did I sleep in a cold car but the customer service was terrible and the front desk refused to provide cooperate information. Three out of 5 of us had bedbug bites all over our body, even our face..

Read full review

Then thisresidentn showed me a note on the desk that was off to the side that apparently said no housekeeping service if youre overnight. I said to the clerk despite it was not she showing me the paper that I was not told this when made reservation and having it on the front desk means I have to...

Read full review
Location
2.6 (850 reviews)
3.6 (24 reviews)
Reviewer's quote

...I just stayed at your location in Waterloo Iowa (off Laporte). While the price was decent and the room ok, the building itself was unsafe. We were woken up multiple times by a man screaming about killing someone in the room next door...

Read full review

Need a room for tonight I’m currently in a sleep in location and need help with pricing..

Read full review
Price Affordability
2.3 (844 reviews)
2.5 (24 reviews)
Reviewer's quote

...up behind me to rent the guy lied he asked the girl if she had Id and the other two told me they shut down half the motel due to COVID and they raised the prices to cover for that my question why rent any if thats the case if you rent some why not all thats a excuse to charge people way to much money he said well if we dont we would go out if business how so its lots of people here every night and Ive seen almost every room booked on the daily I have...

Read full review

CHECKED IN AND WAS MISQUOTED ON PRICE, AND TWO ROOMS AND THEY ONLY HAD ONE. REQUESTED ADJOINING ROOMS. WE BOTH HAD ADJOINING ROOMS TO OTHER PEOPLE! SO SIMPLE TO AT BEGINNING OF YOUR SHIFT TO PREASSIGN ROOMS...

Read full review
Facilities and Services
1.5 (805 reviews)
2 (22 reviews)
Reviewer's quote

...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

Read full review

Hotel is well run down. Carpets are and worn, room colors are horrible. Toilet was broken, towel rack on shower doors missing, shower door wouldnt stay closed, tile missing, shower head clogged, and overall this hotel is badly run down. On the bright side the beds and pillows were great. The staff...

Read full review

Motel 6 and Sleep Inn Hotels Pros and Cons

Pros
  • Location
  • Easy access to get on and off interstate
  • Cheap
  • Locations
  • Clean
  • Room was clean and modern
Cons
  • Customer service
  • Not treated as valued customer
  • Bugs
  • Customer service was terrible
  • Customer service
  • Terrible room condition

Motel 6 and Sleep Inn Hotels Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

Read full review
4.9

My vehicle was struck and damaged while parked in the parking lot of the hotel on 08/22/2020 between 8:30-11:30 pm by an...

Read full review
5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

Read full review
4.8

Sleep Inn, which we had not heard of before--clever name!--, exceeded our expectations. Especially pleased by generous...

Read full review

Motel 6 and Sleep Inn Hotels Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

Read full review
1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

Read full review
1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

Read full review
1

Checked in at 5:30 PM and logged into my computer. The wifi signal was terrible. I called the front desk and was told...

Read full review

Motel 6 and Sleep Inn Hotels Latest Reviews

Recent published reviews
1

We been here over 3 weeks the old man that works behind the desk is very rude and racist's even the guy name fish now...

Read full review
3.1

Hotel is well run down. Carpets are and worn, room colors are horrible. Toilet was broken, towel rack on shower doors...

Read full review
2.1

Staff was friendly. No toilet issues. Sink drained well. Sink and bathroom were clean, except for the floor. I walked...

Read full review
1

They have still yet to refund me my money that was took off extra

Read full review

Motel 6 and Sleep Inn Hotels Products and Services

Most reviewed product and services
  • Motel 6 Room (440 reviews)
  • Motel 6 Sanitary Conditions (310 reviews)
  • Motel 6 Manager (144 reviews)
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Manager (5 reviews)
  • Sleep Inn Hotels Facility (2 reviews)