PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Roof Inn and Motel 6 as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Roof Inn
Motel 6

Red Roof Inn and Motel 6 Overview

Total reviews
308
1834
Company responses
0
0
Issues resolved
1
6

Red Roof Inn and Motel 6 Consumer Ratings

Rank
206 out of 1289 in Hotels and Resorts category
201 out of 1289 in Hotels and Resorts category
Customer service
156 in category
140 in category
Price Affordability
116 in category
121 in category
Facilities and Services
185 in category
184 in category
Website
141 in category
138 in category

Red Roof Inn and Motel 6 Rating Details

Customer service
1.4 (153 reviews)
1.5 (920 reviews)
Reviewer's quote

...Customer service sucks here. My advice is to stay away from this rude hotel!..

Read full review

...Something needs to be done about their poor poor customer service and yelling at people as if their speaking to their own family member it’s unacceptable..

Read full review
Price Affordability
2.4 (145 reviews)
2.3 (826 reviews)
Reviewer's quote

...Spoke to the location and they said they would honor the price. Upon arrival, they wanted to charge me $55 per night. Showed them for published price, the best rate they would give me was $39 plus wanted to tack on $9 per night for utilities...

Read full review

...up behind me to rent the guy lied he asked the girl if she had Id and the other two told me they shut down half the motel due to COVID and they raised the prices to cover for that my question why rent any if thats the case if you rent some why not all thats a excuse to charge people way to much money he said well if we dont we would go out if business how so its lots of people here every night and Ive seen almost every room booked on the daily I have...

Read full review
Facilities and Services
1.5 (134 reviews)
1.5 (789 reviews)
Reviewer's quote

...live in escorts present as seen on back page if you need documentation as told by staff you can find them on back page stating the location in which their services are rendered. #4 The large amount of bottle, cans, chicken bones and condoms on the ground are overwhelming as far as being placed in the street and left there. #5 Most toilets do...

Read full review

...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

Read full review
Website
2.2 (131 reviews)
2.2 (771 reviews)
Reviewer's quote

He told me that since I booked online with one f his partner websites, he could not refund me and that I had to contact the website. It was 8pm on a Saturday night. I asked him if he could provide me with a written statement describing the room issue and stating that I had to check out, he flatly...

Read full review

...The website says kid friendly but that is a lie. It also says kids stay free and that is also false advertisement along with the pool. 7...

Read full review

Red Roof Inn and Motel 6 Pros and Cons

Pros
  • Price
  • Location
  • Pet friendly
  • Location
  • Easy access to get on and off interstate
  • Cheap
Cons
  • I wish i could give no stars
  • Sheets were not changed from previous renters
  • Poor customer service
  • Customer service
  • Bugs
  • Unprofessional

Red Roof Inn and Motel 6 Most Positive Reviews

Top rated reviews
5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

Read full review
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

Read full review
5

I got 2 rooms for week here on buisness trip working nights at local georgia pacific plant come in and shower house...

Read full review
5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

Read full review

Red Roof Inn and Motel 6 Most Critical Reviews

Lowest rated reviews
1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

Read full review
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

Read full review
1

THE WORST HOTEL ON EARTH!!!!! DO NOT STAY AT THIS HOTEL!!!! THE ENORMOUS ROACH, THE INSECTS THAT WERE BITING ME IN THE...

Read full review
1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

Read full review

Red Roof Inn and Motel 6 Latest Reviews

Recent published reviews
No votes

Service getting worse have stayed here in past and its was pleasant clean now we have been staying at this one for sever...

Read full review
1.1

Checked into the room, it smelled dank of weed. There were burns on the tub from crack pipes hair and dirt everywhere...

Read full review
1

manager Mo threw bleach and Pine-Sol my eyes had to go to emergency room and call police cuz he didn't want to do his...

Read full review
No votes

I was told I couldnt get a room without any reason from the property management.

Read full review

Red Roof Inn and Motel 6 Products and Services

Most reviewed product and services
  • Red Roof Inn Room (82 reviews)
  • Red Roof Inn Sanitary Conditions (50 reviews)
  • Red Roof Inn Customer Care (34 reviews)
  • Motel 6 Room (434 reviews)
  • Motel 6 Sanitary Conditions (313 reviews)
  • Motel 6 Customer Care (256 reviews)