PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Red Roof Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Red Roof Inn

Motel 6 and Red Roof Inn Overview

Total reviews 1846 342
Company responses 0 0
Issues resolved 6 1

Motel 6 and Red Roof Inn Consumer Ratings

Rank
211 out of 1342 in Hotels and Resorts category
216 out of 1342 in Hotels and Resorts category
Customer service
136 in category
No votes
Location
162 in category
No votes
Price Affordability
118 in category
No votes
Facilities and Services
176 in category
No votes

Motel 6 and Red Roof Inn Rating Details

Customer service
1.5 (928 reviews)
No votes
Reviewer's quote

Ive been on hold with customer service for nearly 20 minutes. I just stayed at your location in Waterloo Iowa (off Laporte). While the price was decent and the room ok, the building itself was unsafe...

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The customer service is terrible mold is in some of the rooms and they seem to not have a generator for back if there's an power outage..

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Location
2.6 (841 reviews)
No votes
Reviewer's quote

a room in another location then wanted to charge me. When I finally go tin my room around 8 or 9 I had a funeral to get ready for I went to Libby to get room for another night and owner I think Monica Patel cursed me out threatened me with police and told me I had five minutes to leave or call the...

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Worst experience ever! Most of the staff at the front desk and managers were extremely rude, insensitive, racist, obnoxious, with no social skills whatsoever, and couldn't care less about the peace of mind and well being of their guests.They even tried to kick me and my partner out of the hotel at...

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Price Affordability
2.3 (840 reviews)
No votes
Reviewer's quote

...up behind me to rent the guy lied he asked the girl if she had Id and the other two told me they shut down half the motel due to COVID and they raised the prices to cover for that my question why rent any if thats the case if you rent some why not all thats a excuse to charge people way to much money he said well if we dont we would go out if business how so its lots of people here every night and Ive seen almost every room booked on the daily I have...

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...Spoke to the location and they said they would honor the price. Upon arrival, they wanted to charge me $55 per night. Showed them for published price, the best rate they would give me was $39 plus wanted to tack on $9 per night for utilities...

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Facilities and Services
1.5 (799 reviews)
No votes
Reviewer's quote

...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

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...live in escorts present as seen on back page if you need documentation as told by staff you can find them on back page stating the location in which their services are rendered. #4 The large amount of bottle, cans, chicken bones and condoms on the ground are overwhelming as far as being placed in the street and left there. #5 Most toilets do...

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Motel 6 and Red Roof Inn Pros and Cons

Pros
  • Location
  • Easy access to get on and off interstate
  • Cheap
  • Price
  • Location
  • Staff
Cons
  • Customer service
  • Not treated as valued customer
  • Bugs
  • I did not like
  • Poor customer service
  • I wish i could give no stars

Motel 6 and Red Roof Inn Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

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5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

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5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

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5

I got 2 rooms for week here on buisness trip working nights at local georgia pacific plant come in and shower house...

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Motel 6 and Red Roof Inn Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

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1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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1

THE WORST HOTEL ON EARTH!!!!! DO NOT STAY AT THIS HOTEL!!!! THE ENORMOUS ROACH, THE INSECTS THAT WERE BITING ME IN THE...

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Motel 6 and Red Roof Inn Latest Reviews

Recent published reviews
2

Found dirt in bed, floors not sweeped. Had to change our own sheets.be

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1

The room was filthy with a dirty tub and sink and I was given two dirty towels and the frigerator didn't work I...

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1.4

There was a female wandering outside for the last 2 days I was kind of skeptical of what that was about but it's...

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4.2

Everything is good 5stars for your service hometown suites is a wonderful place with wonder employees

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Motel 6 and Red Roof Inn Products and Services

Most reviewed product and services
  • Motel 6 Room (439 reviews)
  • Motel 6 Sanitary Conditions (310 reviews)
  • Motel 6 Manager (144 reviews)
  • Red Roof Inn Room (84 reviews)
  • Red Roof Inn Sanitary Conditions (52 reviews)
  • Red Roof Inn Facility (8 reviews)