PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Red Roof Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Red Roof Inn

Motel 6 and Red Roof Inn Overview

Total reviews
1687
268
Company responses
0
0
Issues resolved
6
1

Motel 6 was first mentioned on PissedConsumer on Jun 1, 2007 and since then this brand received 1687 reviews. It is 1419 reviews more than Red Roof Inn received since May 23, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Motel 6 customer support team and Red Roof Inn customer service.

Motel 6 and Red Roof Inn Consumer Ratings

Rank
191 out of 1798 in Hotels and Resorts category
194 out of 1798 in Hotels and Resorts category
Customer service
135 in category
147 in category
Staff
164 in category
174 in category
Location
161 in category
150 in category

According to consumer ratings and reviews, Motel 6 ranks 3 points higher in the Hotels and Resorts category than Red Roof Inn. People gave Motel 6 1.5 stars for Customer service criterion in Hotels and Resorts category and it is 275 points higher than the worst rated brand in this category. At the same time, Red Roof Inn was rated 1.4 stars for Customer service criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Motel 6 has a higher rating than Red Roof Inn. Regarding Location criterion, consumers gave Motel 6 2.6 stars and it is 61% greater than other in category. Red Roof Inn however was rated 2.7 stars and it is 63% greater than other in category.

Motel 6 and Red Roof Inn Rating Details

Customer service
1.5 (844 reviews)
1.4 (136 reviews)
Reviewer's quote

I spoke to their so called customer service for Motel 6 (No managers) All they did was call the sadistic incompetent hotel clerk and parrot what she claimed: That my 3rd party reservation was not allowed. (My relative had already been with them 3 nights on my 3rd party reservation which was allowed...

Monica

...I also Dealt With Nasty Customer Service At The Front Desk Along With A Broken Bed , An Outlet Breakage That Almost Shocked Me & Police Investigating a Murder Next Door To My Room . Then To Too It All off , The General Manager Was Very Rude..

PissedConsumer1384407
Staff
1.7 (829 reviews)
1.6 (133 reviews)
Reviewer's quote

We are in a middle of a blizzard wind gust of over 50miles a hour the interstates are closed, we asked the staff if we could stay on more night . We paid cash for last night but we have ran out of money untill the 2nd of December..

Jezelle

...Oh and don't complain cause the staff don't care!!!..

Tamara J
Location
2.6 (766 reviews)
2.7 (116 reviews)
Reviewer's quote

...Riverside - La Sierra location to be exact. Remove me from the list..

PissedConsumer1710246

We stayed at the Ellenton, Florida location for a week. And no problems with the room. But, had issues with the GM Nick he kicked us out for no good reason...

Carrie B

Motel 6 and Red Roof Inn Pros and Cons

Pros
  • Easy access to get on and off interstate
  • Cheap
  • Television
  • Price
  • Location
  • Leaving
Cons
  • Customer service
  • Bugs
  • Unprofessional
  • Poor customer service
  • I wish i could give no stars
  • How their employees treated me

Motel 6 and Red Roof Inn Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

Motel 6 and Red Roof Inn Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

Motel 6 and Red Roof Inn Latest Reviews

Recent published reviews
2

I been calling motel6 to speak to the manger they be giving me the run around telling me to call corporate then I call...

Read all 1687 reviews
1

My Wife and I traveled to Florida for Christmas with our small dog and the only place we could find that took pets was...

Read all 268 reviews

Motel 6 and Red Roof Inn Products and Services

Most reviewed product and services
  • Motel 6 Room (413 reviews)
  • Motel 6 Sanitary Conditions (302 reviews)
  • Motel 6 Customer Care (243 reviews)
  • Red Roof Inn Room (78 reviews)
  • Red Roof Inn Sanitary Conditions (48 reviews)
  • Red Roof Inn Customer Care (25 reviews)