PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Motel 6 and Red Roof Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Motel 6
Red Roof Inn

Motel 6 and Red Roof Inn Overview

Total reviews 1879 352
Company responses 0 0
Issues resolved 6 1

Motel 6 and Red Roof Inn Consumer Ratings

Rank
206 out of 1185 in Hotels and Resorts category
211 out of 1185 in Hotels and Resorts category
Customer service
141 in category
No votes
Location
170 in category
No votes
Price Affordability
120 in category
No votes
Facilities and Services
186 in category
No votes

Motel 6 and Red Roof Inn Rating Details

Customer service
1.5 (945 reviews)
No votes
Reviewer's quote

...Not only did I sleep in a cold car but the customer service was terrible and the front desk refused to provide cooperate information. Three out of 5 of us had bedbug bites all over our body, even our face..

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The customer service is terrible mold is in some of the rooms and they seem to not have a generator for back if there's an power outage..

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Location
2.6 (855 reviews)
No votes
Reviewer's quote

...I just stayed at your location in Waterloo Iowa (off Laporte). While the price was decent and the room ok, the building itself was unsafe. We were woken up multiple times by a man screaming about killing someone in the room next door...

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Worst experience ever! Most of the staff at the front desk and managers were extremely rude, insensitive, racist, obnoxious, with no social skills whatsoever, and couldn't care less about the peace of mind and well being of their guests.They even tried to kick me and my partner out of the hotel at...

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Price Affordability
2.3 (853 reviews)
No votes
Reviewer's quote

...look at the bed and there was a roach and a fly on the bed speaking of the bed the room only had one king size bed and I reserved two queen-size beds andthe price was like $45 or $47 but it was $52. 19 after taxes. So when I went back down to the office I told the girl with the problem was she immediately started to give me another room so I mentioned to her that I only had one king size bed but I reserved a room with two queen size bed then she started going back and forth with me saying that we don't have any room Wicked with two queen size beds with a deal like that for the price that I'm talking about and I said no ma'am I said that's not true because I've gotten two queen-size beds before for the same price she kept going back and forth...

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...Spoke to the location and they said they would honor the price. Upon arrival, they wanted to charge me $55 per night. Showed them for published price, the best rate they would give me was $39 plus wanted to tack on $9 per night for utilities...

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Facilities and Services
1.5 (814 reviews)
No votes
Reviewer's quote

...I don't understand why this woman is this way, but it's definitely not customer service when I'm being deprived of good services when we are spending our money here..

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...This lady is racist and extremely rude with very poor customer services and does not need to be working there. I will be sure to call corporate office about this issue. It is unprofessional and uncalled of her behavior...

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Motel 6 and Red Roof Inn Pros and Cons

Pros
  • Location
  • Easy access to get on and off interstate
  • Cheap
  • Price
  • Location
  • Staff
Cons
  • Customer service
  • Not treated as valued customer
  • Bugs
  • I did not like
  • Sheets were not changed from previous renters
  • Poor customer service

Motel 6 and Red Roof Inn Most Positive Reviews

Top rated reviews
5

Motel6 dania beach manager Angeria completely unprofesinal rude and put me on a dnr I asked why am I on this list she...

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5

The manager there I think his name is Robert he should be the GM manager well he shouldn't be the GM because he's so...

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5

I was attacked by bed bugs at motel 6 phx. AZ. Indian school an I 17 freeway Jan. 17 2016 room 343 Paul Roberts ...

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5

I got 2 rooms for week here on buisness trip working nights at local georgia pacific plant come in and shower house...

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Motel 6 and Red Roof Inn Most Critical Reviews

Lowest rated reviews
1

I made a reservation at the Motel 6 in Danvers, Ma. for Aug. 24, 25 and 26 (2014) When we were ready to check in, I...

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1

This was the worst place to stay. Dogs barking at night and sheets dirty. The GM DAN GRoSS was very rude. When I asked...

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1

I stayed here for a week Police were there on a regular basis there were lots of shady characters around the property a...

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1

THE WORST HOTEL ON EARTH!!!!! DO NOT STAY AT THIS HOTEL!!!! THE ENORMOUS ROACH, THE INSECTS THAT WERE BITING ME IN THE...

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Motel 6 and Red Roof Inn Latest Reviews

Recent published reviews
No votes

I tried to explain to ur general manger I would pay the rest of the money that was due for the week that I was having...

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No votes

she arrived, they were rude, and she was disappointed in the motel, it didn't appear clean or taken care of , she could...

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No votes

I then was threatened by the staff and was being accused of lying about my money!!
I was publicly shamed for being a good...

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No votes

I reg. a room at Red Roof in Dearborn Mi, for December 05-2020, she arrived, they were rude, the room was not as it shou...

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Motel 6 and Red Roof Inn Products and Services

Most reviewed product and services
  • Motel 6 Room (443 reviews)
  • Motel 6 Sanitary Conditions (310 reviews)
  • Motel 6 Manager (144 reviews)
  • Red Roof Inn Room (87 reviews)
  • Red Roof Inn Sanitary Conditions (54 reviews)
  • Red Roof Inn Facility (9 reviews)