PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Td Ameritrade and Morgan Stanley as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Td Ameritrade
Morgan Stanley

Td Ameritrade and Morgan Stanley Overview

Total reviews 86 128
Company responses 0 0
Issues resolved 0 0

Td Ameritrade and Morgan Stanley Consumer Ratings

Rank
250 out of 1896 in Financial Services category
334 out of 1896 in Financial Services category
Customer service
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Reliability
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Website
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Product or Service Quality
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Td Ameritrade and Morgan Stanley Rating Details

Customer service
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Reviewer's quote

...Go ahead and try to call the customer service, my average wait time is 1 hour 9:30-4 PM and 1hour, 51 mins at 8 PM..

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...Colton from customer service told me that the settlement date is actually the transfer date and that it can take up to a week to receive the proceeds into my account. Why do they have such an archaic system when a payroll direct deposit would be in my account on the expected date?..

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Reliability
No votes
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Reviewer's quote

Hello. My name is Jimmy. I come from Vanuatu in the South Pacific region. I would like to know whether as a non-US citizen I am eligible to register with TD Ameritrade in order to trade stocks. Thank you. Jimmy

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I cannot delete my account or unsubscribe as its telling me you already have an email almonddiva@***.com please help this is disgusting and very upset please delete my account for me your end as i cannot this end it won't let me delete it my end.Kind regardsMiss E Morgan

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Website
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Reviewer's quote

...I read all the information available to me on the BUY screen of the TD AMERITRADE WEBSITE. In the first week of Nov. 2018 I ALSO CALLED TD AMERITRADE @ 800 669 **** to specifically ask if there were any fees incurred to make this buy...

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Prior to stock vesting morgan stanley told me due to the volume of customers they deal with they CAN not take my money through the website of my stock account OR over the phone to keep my stock invested in my company. i could sell my stock to cover the taxes and let the extra $ be returned to me OR...

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Product or Service Quality
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Reviewer's quote

...Upon contacting customer service they made me believe that Think or swim is accurate. I tried to explain that customer only rely on the numbers on screen..

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...The experience is broken and disjointed, they are in bad need of a good product manager leader that can fix what is a complete mess. It's honestly laughable. I hope they can get some good product folks to straighten out the experience...

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Td Ameritrade and Morgan Stanley Pros and Cons

Pros
  • Thinkorswim software
  • Apps easy to use
  • Use of options
  • Very frustrating
  • Being effed with out a kiss
  • Parents were with them for some 50 years and very satisfied
Cons
  • Very disastified
  • Whole takeover experience
  • Thinkorswim platform
  • Lack of customer service
  • Lack of communication
  • Unethical behavior

Td Ameritrade and Morgan Stanley Most Positive Reviews

Top rated reviews
5

TD Ameritrade features a smarmy, psychiatrist-type who is supposedly offering an experienced opinion about money...

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5

My Morgan Stanley agent stole money from my account!!! I am furious to this day, even though I severed ties with Morgan...

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5

She was so helpful so you dont mess up your account

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5

Parents were with MS and predecessors for probably 50 years. Always liked the representatives they had. The last parent...

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Td Ameritrade and Morgan Stanley Most Critical Reviews

Lowest rated reviews
1

This is a very dangerous company to entrust with your funds. They operate above the law, because FINRA (the Financial I...

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1

My sons account was transferred to Morgan Stanley from another broker almost 5 years ago. It is a small account with...

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1

This company takes money from your balance stock sheet without any good reasons.. and claims you are in negatives after...

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1

Wayne Ward managed $86K of my parents money. He traded stocks often weekly accruing $6K in commissions in less that 20...

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Td Ameritrade and Morgan Stanley Latest Reviews

Recent published reviews
1.4

Thank God for B of A. When i have to redownload TD bank app monthly, I do a check, verify that B of A is working, which...

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1

I cannot delete my account or unsubscribe as its telling me you already have an email almonddiva@***.com please help thi...

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No votes

cant log in ... its always something with ameritrade. either you cant get on...or the quotes arent updating or their...

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1

Actually didn't want an account with you are you charged for registration
I was very upset this happened as didn't want a...

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Td Ameritrade and Morgan Stanley Products and Services

Most reviewed product and services
  • Td Ameritrade Brokerage Account (16 reviews)
  • Td Ameritrade Investment Service (2 reviews)
  • Morgan Stanley Financial Advisor (13 reviews)
  • Morgan Stanley Investment Service (5 reviews)
  • Morgan Stanley Mortgage (5 reviews)