PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and Montway Auto Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
Montway Auto Transport

Uship and Montway Auto Transport Overview

Total reviews 642 91
Company responses 3 0
Issues resolved 0 3

Uship and Montway Auto Transport Consumer Ratings

Rank
132 out of 1063 in Transportation and Logistics category
161 out of 1063 in Transportation and Logistics category
Customer service
100 in category
106 in category
Website
116 in category
120 in category
Diversity of Products or Services
122 in category
119 in category
Product or Service Quality
98 in category
108 in category

Uship and Montway Auto Transport Rating Details

Customer service
1.5 (141 reviews)
1.5 (47 reviews)
Reviewer's quote

...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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BOTTOM LINE UP FRONT GO ELSEWHERE HORRIBLE SERVICE AND CUSTOMER SERVICE. I WILL NOT RECOMMEND THEM ANYONE. If I could select no stars I would have...

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Website
2 (131 reviews)
1.9 (33 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driver’s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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...Stay away pls! Dont believe the website reviews - I fell for it too!..

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Diversity of Products or Services
1.6 (126 reviews)
1.6 (36 reviews)
Reviewer's quote

...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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...It was for a door to door services. I was also given a 5-day window when the vehicle would be picked up. On day 4, I was given a call that my vehicle would be picked up and was also told that the price went up...

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Product or Service Quality
1.5 (112 reviews)
1.5 (35 reviews)
Reviewer's quote

The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date. dont..

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...So then after some back and forth arguing with the customer service rep, we get sent over to accounting. They say there was an error in processing the payment then we are told it was after their cutoff time on Friday. We have had nothing but the run around...

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Uship and Montway Auto Transport Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Price and delivery
  • On time delivery
  • Got the runaround
Cons
  • Customer service
  • Being scammed
  • Money grab
  • Paying additional money
  • Dont cover for the damage their carrier makes
  • Would not honor quote or contract

Uship and Montway Auto Transport Most Positive Reviews

Top rated reviews
5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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5

Initially was taken aback that a driver was assigned and called my contact phone number just an hour after I booked...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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4.8

They picked up my purchase and delivered it to my home ahead of schedule. Very detailed inspection. My only concern was...

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Uship and Montway Auto Transport Most Critical Reviews

Lowest rated reviews
1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1


Order Number: 122252

*They promise you the world, then they bid so low that the only truck you will ever see is 30 yea...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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1

Mike Mihaylov, the CEO of Montway Auto Transport, engaged me to help him with overhauling the Montway website to rank in...

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Uship and Montway Auto Transport Latest Reviews

Recent published reviews
No votes

Company replied that my tracking number/order doesn't exist in their book. Company name was used by an individual/organi...

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1

I was given a quote for a door-to-door service that Montway and agreed upon ($859). It was for a door to door services....

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5

uShip is a broker who puts you in touch with shipping companies who provide quotes. Once you accept a quote uShip...

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1

I am a transporter, I negotiated the terms of $600 per car from NJ to SC. When I get to the pu location there is only...

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Uship and Montway Auto Transport Products and Services

Most reviewed product and services
  • Uship Shipping Service (59 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)
  • Montway Auto Transport Customer Care (8 reviews)
  • Montway Auto Transport Transportation Service (7 reviews)
  • Montway Auto Transport Car Transportation Service (3 reviews)