PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uship and Montway Auto Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uship
Montway Auto Transport

Uship and Montway Auto Transport Overview

Total reviews 681 95
Company responses 3 0
Issues resolved 0 3

Uship and Montway Auto Transport Consumer Ratings

Rank
147 out of 1128 in Transportation and Logistics category
175 out of 1128 in Transportation and Logistics category
Customer service
128 in category
131 in category
Website
122 in category
126 in category
Diversity of Products or Services
139 in category
135 in category
Product or Service Quality
146 in category
147 in category

Uship and Montway Auto Transport Rating Details

Customer service
1.5
(159 reviews)
1.5
(50 reviews)
Reviewer's quote

...1) They don't have Customer Service coverage during weekends. Although lot of their moving business is conducted over the weekend. I called uShip, but there was no one in their Customer Service to resolve my issue...

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BOTTOM LINE UP FRONT GO ELSEWHERE HORRIBLE SERVICE AND CUSTOMER SERVICE. I WILL NOT RECOMMEND THEM ANYONE. If I could select no stars I would have...

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Website
1.9
(145 reviews)
1.9
(36 reviews)
Reviewer's quote

...I then looked on uship website and found a fake review under my name on the driverโ€™s account. UShip then blocked me from the platform indefinitely. I asked h]them why..

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...Stay away pls! Dont believe the website reviews - I fell for it too!..

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Diversity of Products or Services
1.6
(139 reviews)
1.6
(38 reviews)
Reviewer's quote

...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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...It was for a door to door services. I was also given a 5-day window when the vehicle would be picked up. On day 4, I was given a call that my vehicle would be picked up and was also told that the price went up...

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Product or Service Quality
1.4
(130 reviews)
1.4
(36 reviews)
Reviewer's quote

I engaged your ship service to transport my BMW from a dealership to my San Diego home. Unfortunately, the experience was subpar lack of communication, a significant delay in delivery, and the delivery occurring in the dark. Despite paying extra for coverage, my car arrived with a cracked back...

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...The level of service that I've received from Montway Transport has been deplorable. style=" ..

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Uship and Montway Auto Transport Pros and Cons

Pros
  • Never use uship
  • Initial price quoted
  • Fast pick up
  • Price and delivery
  • On time delivery
  • Got the runaround
Cons
  • Customer service
  • Being scammed
  • Unreliable provider
  • Paying additional money
  • Dont cover for the damage their carrier makes
  • Would not honor quote or contract

Uship and Montway Auto Transport Most Positive Reviews

Top rated reviews
5

VERY IMPRESSED!!!! I had a special request to ride down with my vehicle that needed to be repaired. They went way...

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5

Initially was taken aback that a driver was assigned and called my contact phone number just an hour after I booked...

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5

You people aren't very smart, clearly since you let yourself be scammed in the first place. You are reviewing the wrong...

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4.8

They picked up my purchase and delivered it to my home ahead of schedule. Very detailed inspection. My only concern was...

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Uship and Montway Auto Transport Most Critical Reviews

Lowest rated reviews
1

Not able to book a load with any one you bid one even for a dollor

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1

Bought SUV in PA and had it shipped to CO.
Montway allowed shipper to drive our car from the dealer's lot without our...

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1

Uship should be called abandoned ship.they don't check to see if driver have insurance or a license.driver was...

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1

Mike Mihaylov, the CEO of Montway Auto Transport, engaged me to help him with overhauling the Montway website to rank in...

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Uship and Montway Auto Transport Latest Reviews

Recent published reviews
No votes

Recieved email about shipping pet from a breeder to me. Stated i need refundable insurance to be paid before shipping....

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1.1

AvaoidWhen Mayhall towing-MDM Inc (Order #999172) picked my Beetle up on 2/11/21 at my condo in Huntsville, it was washe...

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1

I engaged your ship service to transport my BMW from a dealership to my San Diego home. Unfortunately, the experience...

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1.4

First got a quote. Next day to have them get my car, jacked the price $200. Assigned driver quickly. 1-2 days for...

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