PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Montway Auto Transport and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Montway Auto Transport
Uship

Montway Auto Transport and Uship Overview

Total reviews 94 645
Company responses 0 3
Issues resolved 3 0

Montway Auto Transport and Uship Consumer Ratings

Rank
167 out of 1156 in Transportation and Logistics category
133 out of 1156 in Transportation and Logistics category
Customer service
110 in category
98 in category
Turnaround Time
91 in category
86 in category
Diversity of Products or Services
118 in category
120 in category
Exchange, Refund and Cancellation Policy
79 in category
84 in category

Montway Auto Transport and Uship Rating Details

Customer service
1.5 (49 reviews)
1.5 (141 reviews)
Reviewer's quote

BOTTOM LINE UP FRONT GO ELSEWHERE HORRIBLE SERVICE AND CUSTOMER SERVICE. I WILL NOT RECOMMEND THEM ANYONE. If I could select no stars I would have...

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...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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Turnaround Time
1.5 (40 reviews)
1.6 (106 reviews)
Reviewer's quote

...They promised I would get at least 48 hours notice the next time, something you may wish to request when you book. We were given the drivers direct number. We worked out the rest of the pick up just fine...

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...And now got an email: We have made the decision to remove your account at this time. We will not be able to reinstate your account and Member Support will not be able to discuss your suspension over the phone. Per the terms of our User Agreement:18...

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Diversity of Products or Services
1.6 (37 reviews)
1.6 (126 reviews)
Reviewer's quote

...It was for a door to door services. I was also given a 5-day window when the vehicle would be picked up. On day 4, I was given a call that my vehicle would be picked up and was also told that the price went up...

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...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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Exchange, Refund and Cancellation Policy
1.6 (36 reviews)
1.5 (109 reviews)
Reviewer's quote

The company now refuse to refund me my money claiming they don't guarantee ANY delivery even though they recognize that they have taken on the contract with my stipulations, and several recordings of them acknowledging to deliver on time. Only if a did some homework before engaging with this...

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...I am supposed to purchase additional uship insurance that only pays after I make claim on my regular policy. In the event that something goes wrong uship will not help recover losses. Why do the get 27%, or 20, or even 10...

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Montway Auto Transport and Uship Pros and Cons

Pros
  • Price and delivery
  • On time delivery
  • Got the runaround
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Paying additional money
  • Dont cover for the damage their carrier makes
  • Would not honor quote or contract
  • Customer service
  • Being scammed
  • Money grab

Montway Auto Transport and Uship Most Positive Reviews

Top rated reviews
5

Initially was taken aback that a driver was assigned and called my contact phone number just an hour after I booked...

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5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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4.8

They picked up my purchase and delivered it to my home ahead of schedule. Very detailed inspection. My only concern was...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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Montway Auto Transport and Uship Most Critical Reviews

Lowest rated reviews
1


Order Number: 122252

*They promise you the world, then they bid so low that the only truck you will ever see is 30 yea...

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1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

Mike Mihaylov, the CEO of Montway Auto Transport, engaged me to help him with overhauling the Montway website to rank in...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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Montway Auto Transport and Uship Latest Reviews

Recent published reviews
1.4

First got a quote. Next day to have them get my car, jacked the price $200. Assigned driver quickly. 1-2 days for...

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No votes

I don't know what to do to release payment

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1

I was given a quote for a door-to-door service that Montway and agreed upon ($859). It was for a door to door services....

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No votes

I am buying a car from a man who says that he sends it to me throught your service and what he says i Have to pay to...

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Montway Auto Transport and Uship Products and Services

Most reviewed product and services
  • Montway Auto Transport Transportation Service (7 reviews)
  • Montway Auto Transport Car Transportation Service (3 reviews)
  • Uship Shipping Service (60 reviews)
  • Uship Bidding (1 review)
  • Uship Trolleybus39 Profile (1 review)