PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Montway Auto Transport and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Montway Auto Transport
Uship

Montway Auto Transport and Uship Overview

Total reviews
91
641
Company responses
0
3
Issues resolved
3
0

Montway Auto Transport and Uship Consumer Ratings

Rank
158 out of 1047 in Transportation and Logistics category
130 out of 1047 in Transportation and Logistics category
Customer service
102 in category
98 in category
Turnaround Time
95 in category
87 in category
Diversity of Products or Services
119 in category
118 in category
Product or Service Quality
105 in category
101 in category

Montway Auto Transport and Uship Rating Details

Customer service
1.5 (47 reviews)
1.5 (141 reviews)
Reviewer's quote

BOTTOM LINE UP FRONT GO ELSEWHERE HORRIBLE SERVICE AND CUSTOMER SERVICE. I WILL NOT RECOMMEND THEM ANYONE. If I could select no stars I would have...

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...You failed on all levels? Customer service, agreement, etc. I would not recommend this company. Almost forgot..

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Turnaround Time
1.5 (39 reviews)
1.6 (106 reviews)
Reviewer's quote

...They promised I would get at least 48 hours notice the next time, something you may wish to request when you book. We were given the drivers direct number. We worked out the rest of the pick up just fine...

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...And now got an email: We have made the decision to remove your account at this time. We will not be able to reinstate your account and Member Support will not be able to discuss your suspension over the phone. Per the terms of our User Agreement:18...

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Diversity of Products or Services
1.6 (36 reviews)
1.6 (127 reviews)
Reviewer's quote

...It was for a door to door services. I was also given a 5-day window when the vehicle would be picked up. On day 4, I was given a call that my vehicle would be picked up and was also told that the price went up...

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...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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Product or Service Quality
1.5 (35 reviews)
1.5 (111 reviews)
Reviewer's quote

...So then after some back and forth arguing with the customer service rep, we get sent over to accounting. They say there was an error in processing the payment then we are told it was after their cutoff time on Friday. We have had nothing but the run around...

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The uship customer service noone is picking up and the mover I was linked didnt reply to calls one day before the move date. dont..

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Montway Auto Transport and Uship Pros and Cons

Pros
  • Price and delivery
  • On time delivery
  • Got the runaround
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Paying additional money
  • Dont cover for the damage their carrier makes
  • Would not honor quote or contract
  • Customer service
  • Being scammed
  • Money grab

Montway Auto Transport and Uship Most Positive Reviews

Top rated reviews
5

Initially was taken aback that a driver was assigned and called my contact phone number just an hour after I booked...

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5

lm a carrier uship they tale you lower you price sorry your fees to high you lower your price

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4.8

They picked up my purchase and delivered it to my home ahead of schedule. Very detailed inspection. My only concern was...

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5

i used u ship to transport my jet ski from florida to massachusetts.. all seemed to go well until i got a toll bill for...

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Montway Auto Transport and Uship Most Critical Reviews

Lowest rated reviews
1


Order Number: 122252

*They promise you the world, then they bid so low that the only truck you will ever see is 30 yea...

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1

Dont use uship.com.They do suspend account for no reason and blaming service providers and customers that they dont...

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1

Mike Mihaylov, the CEO of Montway Auto Transport, engaged me to help him with overhauling the Montway website to rank in...

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1

this company will not only publish your phone number, address to the entire shipping community causing you to receive co...

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Montway Auto Transport and Uship Latest Reviews

Recent published reviews
1

I was given a quote for a door-to-door service that Montway and agreed upon ($859). It was for a door to door services....

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4.3

Customer (s) were very helpful, and polite.

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1

I am a transporter, I negotiated the terms of $600 per car from NJ to SC. When I get to the pu location there is only...

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4

I would like to resolve any issues if there were any, so I can continue to ship for you.
I'm new at this, that was my fir...

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Montway Auto Transport and Uship Products and Services

Most reviewed product and services
  • Montway Auto Transport Customer Care (8 reviews)
  • Montway Auto Transport Transportation Service (7 reviews)
  • Montway Auto Transport Car Transportation Service (3 reviews)
  • Uship Shipping Service (58 reviews)
  • Uship Account (40 reviews)
  • Uship Customer Care (28 reviews)