PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Montway Auto Transport and Uship as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Montway Auto Transport
Uship

Montway Auto Transport and Uship Overview

Total reviews 95 682
Company responses 0 3
Issues resolved 3 0

Montway Auto Transport and Uship Consumer Ratings

Rank
180 out of 1169 in Transportation and Logistics category
152 out of 1169 in Transportation and Logistics category
Customer service
135 in category
129 in category
Turnaround Time
123 in category
120 in category
Diversity of Products or Services
139 in category
143 in category
Exchange, Refund and Cancellation Policy
115 in category
127 in category

Montway Auto Transport and Uship Rating Details

Customer service
1.5
(50 reviews)
1.5
(159 reviews)
Reviewer's quote

BOTTOM LINE UP FRONT GO ELSEWHERE HORRIBLE SERVICE AND CUSTOMER SERVICE. I WILL NOT RECOMMEND THEM ANYONE. If I could select no stars I would have...

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...1) They don't have Customer Service coverage during weekends. Although lot of their moving business is conducted over the weekend. I called uShip, but there was no one in their Customer Service to resolve my issue...

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Turnaround Time
1.5
(41 reviews)
1.5
(121 reviews)
Reviewer's quote

...They promised I would get at least 48 hours notice the next time, something you may wish to request when you book. We were given the drivers direct number. We worked out the rest of the pick up just fine...

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Terrible shipper should be fired from uship turn around time is horrible it's been over two months since buyer purchased antique Uship needs to remove this shipper from their roster horrible service from this shipper (King Shippers NC dont use them if they are choosen for your shipment..

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Diversity of Products or Services
1.6
(38 reviews)
1.6
(139 reviews)
Reviewer's quote

...It was for a door to door services. I was also given a 5-day window when the vehicle would be picked up. On day 4, I was given a call that my vehicle would be picked up and was also told that the price went up...

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...I have now been burned by their lack of "customer service" when it comes to disputed with the shipping services. I will never let my business do any business with this company again..

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Exchange, Refund and Cancellation Policy
1.5
(37 reviews)
1.5
(122 reviews)
Reviewer's quote

The company now refuse to refund me my money claiming they don't guarantee ANY delivery even though they recognize that they have taken on the contract with my stipulations, and several recordings of them acknowledging to deliver on time. Only if a did some homework before engaging with this...

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...00 they will not even refund that. Uship wants zero responsibility for anything only take your money, and I have to file the police report. They dont do any kind of background checks on the service providers they will use a x con or a felon and they do not care...

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Montway Auto Transport and Uship Pros and Cons

Pros
  • Price and delivery
  • On time delivery
  • Got the runaround
  • Never use uship
  • Initial price quoted
  • Fast pick up
Cons
  • Paying additional money
  • Dont cover for the damage their carrier makes
  • Would not honor quote or contract
  • Customer service
  • Being scammed
  • Unreliable provider

Montway Auto Transport and Uship Most Positive Reviews

Top rated reviews
5

Initially was taken aback that a driver was assigned and called my contact phone number just an hour after I booked...

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5

VERY IMPRESSED!!!! I had a special request to ride down with my vehicle that needed to be repaired. They went way...

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4.8

They picked up my purchase and delivered it to my home ahead of schedule. Very detailed inspection. My only concern was...

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5

You people aren't very smart, clearly since you let yourself be scammed in the first place. You are reviewing the wrong...

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Montway Auto Transport and Uship Most Critical Reviews

Lowest rated reviews
1

Bought SUV in PA and had it shipped to CO.
Montway allowed shipper to drive our car from the dealer's lot without our...

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1

Not able to book a load with any one you bid one even for a dollor

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1

Mike Mihaylov, the CEO of Montway Auto Transport, engaged me to help him with overhauling the Montway website to rank in...

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1

Uship should be called abandoned ship.they don't check to see if driver have insurance or a license.driver was...

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Montway Auto Transport and Uship Latest Reviews

Recent published reviews
1.1

AvaoidWhen Mayhall towing-MDM Inc (Order #999172) picked my Beetle up on 2/11/21 at my condo in Huntsville, it was washe...

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No votes

I wanted to buy a travel trailer that was advertised by someone in Kelowna BC. I find out that the trailer is in Prince...

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1.4

First got a quote. Next day to have them get my car, jacked the price $200. Assigned driver quickly. 1-2 days for...

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No votes

Recieved email about shipping pet from a breeder to me. Stated i need refundable insurance to be paid before shipping....

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