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Montway Auto Transport

Transportation and Logistics
  • 3 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.5
Customer service
Turnaround Time
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Got the runaround 2
  • Price and ontime delivery 1
  • Price and delivery 1
  • On time delivery 1
  • At least the car arrived without damage 1

Customers don't like

  • Paying additional money2
  • No responsibility2
  • Dont cover for the damage their carrier makes2
  • Stolen personal items1
  • Lying to custimer to get business1
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Ups

Transportation and Logistics
  • 24 ISSUES RESOLVED
  • 5066 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $960 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service170
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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