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  • 2 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Price 2
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • I found the part on the web site 2
  • That the guy seemed concerned atfirst till i paid 1

Customers don't like

  • Poor customer service7
  • Poor service4
  • I still do not have my part3
  • Deserve a 0 rating3
  • Customer sevice3
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Monster Transmission

Equipment
Has verified representatives
  • 5 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 249 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.2
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Website 4
  • Were very quick in taking money 3
  • Speed of turn around 2
  • Shipping speed 2
  • Shipping and quality at first 2

Customers don't like

  • Customer service8
  • Warranty5
  • Quality of work5
  • Quality of parts4
  • Poor quality trans3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1480148

I do not understand what you would like me to comment about, I ordered gas grill parts not transmission parts, one has nothing to do with the other. am I missing something.