PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monster Transmission and Sears Parts Direct as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Monster Transmission
Sears Parts Direct

Monster Transmission and Sears Parts Direct Overview

Total reviews
435
373
Company responses
39
0
Issues resolved
6
5

Monster Transmission and Sears Parts Direct Consumer Ratings

Rank
93 out of 411 in Auto Parts and Accessories category
219 out of 931 in Equipment category
Product or Service Quality
77 in category
136 in category
Price Affordability
116 in category
199 in category
Exchange, Refund and Cancellation Policy
62 in category
120 in category
Value for money
98 in category
131 in category

Monster Transmission and Sears Parts Direct Rating Details

Product or Service Quality
1.5 (221 reviews)
1.4 (168 reviews)
Reviewer's quote

Former Employee review of the inner workings of their product..

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...Sears hasnt posted a profit since 2010, theyre bankrupt, and their customer service shows it..

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Price Affordability
1.9 (209 reviews)
2 (153 reviews)
Reviewer's quote

...i didnt and im paying the price! 345 complaints and 6 resolved! MONSTER TRANSMISSION IS A JOKE in my experience!..

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...He proceeded to let me know he would complete my order for me, well he did and the price for the fuel tank was much higher than it showed on my online order. The fuel tank arrived WITHOUT the bracket. I researched and found the item number for the bracket and placed the order online myself...

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Exchange, Refund and Cancellation Policy
1.4 (204 reviews)
1.2 (164 reviews)
Reviewer's quote

...After two weeks of their lies I asked for the order to be canceled and a refund. I was told my card would be credited within 5-7 business days. One month later, no refund, so I called to ask why...

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...It took 2 hours to get them to cancel my order and give a refund, nobody spoke good english and they were all rude..

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Value for money
1.5 (199 reviews)
1.6 (156 reviews)
Reviewer's quote

They sold me a *** trans for 6I, tool my core and never returned my money for that, so they owe me $6,300, I now have a lawyer filing papers on them. I will get my money and I plan to go for more than they owe for my business's downtime that accrued between november 18th 2019 and june of 2020, the...

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...Can't get our money back from Sears Part Direct and when you call the company hangs up on you..

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Monster Transmission and Sears Parts Direct Pros and Cons

Pros
  • Were very quick in taking money
  • Website
  • Only lie when their lips are moving
  • I found the part on the web site
  • Price
  • It was easy to order
Cons
  • Customer service
  • Quality of work
  • Monster transmission in whole poor quality and business beliefs
  • Poor customer service
  • Poor service
  • Customer sevice

Monster Transmission and Sears Parts Direct Most Positive Reviews

Top rated reviews
5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans...

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5

Wow ! Sent wrong part called and everything was taken care of immediately and the right part on it's way THANKS

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5

My name is Bryan from, Salem Nh. Got a 700r4 from the crooks at monster transmission. After getting it in the vehical,...

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5

This company is great and very helpful I bought filters for my whirlpool fridg got 4 waters filters 4 for the cost of...

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Monster Transmission and Sears Parts Direct Most Critical Reviews

Lowest rated reviews
1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your...

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1

Ordered filters online from Sears Parts Direct and cancelled 5 minutes later. Said they could not do. Will have to pay...

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1

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect...

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1

It was pouring down rain and I took a lawn mower through the front door. No ramp, and then when I got in two ladies...

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Monster Transmission and Sears Parts Direct Latest Reviews

Recent published reviews
1

received wrong transmission missing tabs for shifter cable bracket put on hold for ever its been 3 months and no reply!...

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1

I found out SearsPartsDirect has No Association with the American Company Sears Corporation. This is some third party...

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1

I purchased a Black Beauty 48re transmission from Monster, paid to keep my core, after weeks about 8 to finally ship it...

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1.9

spent 3 hours trying to find out where my order isn

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Monster Transmission and Sears Parts Direct Products and Services

Most reviewed product and services
  • Monster Transmission Customer Care (44 reviews)
  • Monster Transmission Shipping Service (28 reviews)
  • Monster Transmission Auto Part (8 reviews)
  • Sears Parts Direct Shipping Service (120 reviews)
  • Sears Parts Direct Customer Care (90 reviews)
  • Sears Parts Direct Delivery Service (10 reviews)