PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monster Transmission and Sears Parts Direct as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Monster Transmission
Sears Parts Direct

Monster Transmission and Sears Parts Direct Overview

Total reviews 440 376
Company responses 39 0
Issues resolved 6 5

Monster Transmission and Sears Parts Direct Consumer Ratings

Rank
95 out of 443 in Auto Parts and Accessories category
228 out of 944 in Equipment category
Product or Service Quality
68 in category
130 in category
Price Affordability
111 in category
196 in category
Exchange, Refund and Cancellation Policy
57 in category
114 in category
Value for money
87 in category
125 in category

Monster Transmission and Sears Parts Direct Rating Details

Product or Service Quality
1.5 (224 reviews)
1.4 (169 reviews)
Reviewer's quote

Former Employee review of the inner workings of their product..

Read full review

...Sears hasnt posted a profit since 2010, theyre bankrupt, and their customer service shows it..

Read full review
Price Affordability
1.9 (212 reviews)
2 (154 reviews)
Reviewer's quote

...i didnt and im paying the price! 345 complaints and 6 resolved! MONSTER TRANSMISSION IS A JOKE in my experience!..

Read full review

...He proceeded to let me know he would complete my order for me, well he did and the price for the fuel tank was much higher than it showed on my online order. The fuel tank arrived WITHOUT the bracket. I researched and found the item number for the bracket and placed the order online myself...

Read full review
Exchange, Refund and Cancellation Policy
1.4 (207 reviews)
1.2 (166 reviews)
Reviewer's quote

...After two weeks of their lies I asked for the order to be canceled and a refund. I was told my card would be credited within 5-7 business days. One month later, no refund, so I called to ask why...

Read full review

...I was told that my request would be "referred to our back-end team" and I would get a confirmation of cancellation within 3 business days. 4 business days later, I chat again. I get the same response...

Read full review
Value for money
1.5 (202 reviews)
1.6 (158 reviews)
Reviewer's quote

...Talk about good money after bad. What trans shop lets you clog their rack for a month while this happens? Unless you are famous and on TV, run from these guys and get someone local who knows what they are doing..

Read full review

...Can't get our money back from Sears Part Direct and when you call the company hangs up on you..

Read full review

Monster Transmission and Sears Parts Direct Pros and Cons

Pros
  • Were very quick in taking money
  • Website
  • Only lie when their lips are moving
  • I found the part on the web site
  • Price
  • It was easy to order
Cons
  • Customer service
  • Quality of work
  • Monster transmission in whole poor quality and business beliefs
  • Poor customer service
  • Poor service
  • Customer sevice

Monster Transmission and Sears Parts Direct Most Positive Reviews

Top rated reviews
5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans...

Read full review
5

Wow ! Sent wrong part called and everything was taken care of immediately and the right part on it's way THANKS

Read full review
5

My name is Bryan from, Salem Nh. Got a 700r4 from the crooks at monster transmission. After getting it in the vehical,...

Read full review
5

This company is great and very helpful I bought filters for my whirlpool fridg got 4 waters filters 4 for the cost of...

Read full review

Monster Transmission and Sears Parts Direct Most Critical Reviews

Lowest rated reviews
1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your...

Read full review
1

Ordered filters online from Sears Parts Direct and cancelled 5 minutes later. Said they could not do. Will have to pay...

Read full review
1

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect...

Read full review
1

It was pouring down rain and I took a lawn mower through the front door. No ramp, and then when I got in two ladies...

Read full review

Monster Transmission and Sears Parts Direct Latest Reviews

Recent published reviews
No votes

I can promise you all of there positive reviews are bought and paid for and not true. The nevative reviews are legit...

Read full review
No votes

Hello thank you for your time I purchased a set of mirrors sliding Mirror indoor doors about 30 years ago the tracks...

Read full review
No votes

estimate an eta please need asap

Read full review
1

Placed an order for a lawn tractor part that their site said was in stock on 6/13/20. They charged my credit card on tha...

Read full review

Monster Transmission and Sears Parts Direct Products and Services

Most reviewed product and services
  • Monster Transmission Shipping Service (28 reviews)
  • Monster Transmission Auto Part (8 reviews)
  • Monster Transmission Sales Representative (3 reviews)
  • Sears Parts Direct Shipping Service (120 reviews)
  • Sears Parts Direct Delivery Service (10 reviews)
  • Sears Parts Direct Manager (4 reviews)