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Monster Transmission

Equipment
Has verified representatives
  • 5 ISSUES RESOLVED
  • 34 COMPANY RESPONSES
  • 165 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shipping and quality at first 2
  • Were very quick in taking money 2
  • Shipping speed 2
  • Website 2
  • Response time 1

Customers don't like

  • Quality of work8
  • Customer service6
  • Quality of parts6
  • Quality5
  • Warranty4
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $24.1K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 8
  • Prices 4
  • Qaulity 2
  • Website 2

Customers don't like

  • Refund policy for wrong part10
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for defective item10
  • Return policy for defective parts7
  • Shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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