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Monster Transmission

Auto Parts and Accessories
Has verified representatives
  • 5 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 269 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Website 4
  • Were very quick in taking money 3
  • Speed of turn around 2
  • Shipping speed 2
  • Shipping and quality at first 2

Customers don't like

  • Customer service8
  • Quality of work6
  • Warranty5
  • Quality of parts4
  • Service3
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Rockauto

Auto Parts and Accessories
  • 2 ISSUES RESOLVED
  • 1171 TOTAL REVIEWS
  • $59.4K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Unwillingness to accept their part in the mistake6
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Wrong parts in box right part number4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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