Monster Transmission vs Rockauto

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Monster Transmission

Equipment
Has verified representatives
  • 5 ISSUES RESOLVED
  • 28 COMPANY RESPONSES
  • 145 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Quality at first 1
  • Resolution of complaint 1
  • Response time 1
  • Shipping and quality at first 1
  • Were very quick in taking money 1

Customers don't like

  • Quality of work8
  • Customer service5
  • Quality5
  • Warranty5
  • Quality of parts4

Products by Monster Transmission

No items

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7

Products by Rockauto

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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