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Monster Transmission

Equipment
Has verified representatives
  • 5 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 232 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 4
  • Were very quick in taking money 2
  • Speed of turn around 2
  • Shipping speed 2
  • Shipping and quality at first 2

Customers don't like

  • Customer service8
  • Quality of work5
  • Warranty4
  • Quality of parts4
  • Service2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 766 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $288 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Unwillingness to accept their part in the mistake4
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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