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Monster Transmission

Equipment
Has verified representatives
  • 5 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 235 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 4
  • Were very quick in taking money 2
  • Speed of turn around 2
  • Shipping speed 2
  • Shipping and quality at first 2

Customers don't like

  • Customer service8
  • Quality of work5
  • Warranty4
  • Quality of parts4
  • Service2
Delete
  • 3 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $65.7K CLAIMED LOSSES
  • $764 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service15
  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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