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Monitronics

Security and Protection Services
  • 3 ISSUES RESOLVED
  • 650 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Disatisfied 7
  • No more service with this company 5
  • Key pad 5
  • Equipment 4
  • When it worked 2

Customers don't like

  • Customer service24
  • Cancellation policy14
  • Customer care12
  • Sales techniques10
  • Poor attitude9
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 626 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $666 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Customer service28
  • Price6
  • Unwillingness to rectify situation5
  • Service4
  • Dishonest service tech4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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