Vivint vs Monitronics
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vivint and Monitronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Vivint and Monitronics Overview
Monitronics was first mentioned on PissedConsumer on Jan 3, 2008 and since then this brand received 723 reviews. It is 36 reviews more than Vivint received since Jun 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Monitronics customer support team than with Vivint customer service.
Vivint and Monitronics Consumer Ratings
According to consumer ratings and reviews, Vivint ranks 9 points higher in the Security and Protection Services category than Monitronics. People gave Vivint 1.2 stars for Customer service criterion in Security and Protection Services category and it is 57 points higher than the worst rated brand in this category. At the same time, Monitronics was rated 1.3 stars for Customer service criterion in this category and it is 63 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Monitronics has a higher rating than Vivint. Regarding Billing Practices criterion, consumers gave Vivint 1.5 stars and it is 53% greater than other in category. Monitronics however was rated 1.5 stars and it is 52% greater than other in category.
Vivint and Monitronics Rating Details
Vivint and Monitronics Pros and Cons
- Price
- Speed when it worked
- Service
- No more service with this company
- Disatisfied
- Key pad
- Customer service
- Service
- Cancellation policies
- Customer service
- Cancellation policy
- Customer care
Vivint and Monitronics Most Positive Reviews
Vivint and Monitronics Most Critical Reviews
Vivint and Monitronics Latest Reviews
Vivint and Monitronics Products and Services
- Vivint Security System (205 reviews)
- Vivint Customer Care (97 reviews)
- Vivint Sales Representative (23 reviews)
- Monitronics Security System (192 reviews)
- Monitronics Customer Care (139 reviews)
- Monitronics Security System Plan (36 reviews)
How would you compare Vivint vs Monitronics?