Monitronics vs Vivint

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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 488 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Worst i ever experience 6
  • Disatisfied 5
  • Key pad 5
  • No more service with this company 4
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices20
  • Customer care17
  • Sales techniques17
  • Poor attitude16

Products by Monitronics

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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service17
  • Cancellation policy10
  • Cancellation policies9
  • Being lied to8
  • Lack of resoution8

Products by Vivint

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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