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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Worst i ever experience 6
  • Key pad 5
  • No more service with this company 4
  • Disatisfied 3
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices18
  • Customer care17
  • Sales techniques16
  • Poor attitude15
Delete
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $24.5K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services

No items

Customers don't like

  • Customer service10
  • Felonious sales practices5
  • Customer service whether on direct line or resolution dept3
  • Monitoring3
  • Service reps yelling and threatening2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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