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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 596 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.6
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No more service with this company 5
  • Key pad 5
  • Disatisfied 5
  • Equipment 3
  • When it worked 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Customer service11
  • Sales techniques10
  • Poor attitude9
Delete
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $48.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • When it worked 1
  • Security system although aging 1

Customers don't like

  • Customer service5
  • Felonious sales practices4
  • To high priced2
  • That troy does not return my calls2
  • Poor customer service and archaic customer interaction2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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