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Monitronics

Security and Protection Services
  • 3 ISSUES RESOLVED
  • 692 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Diversity of Products or Services
Staff
  • Disatisfied 7
  • No more service with this company 6
  • Key pad 5
  • Equipment 4
  • When it worked 2

Customers don't like

  • Customer service26
  • Cancellation policy14
  • Customer care12
  • Sales techniques11
  • Poor attitude9
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Safeguard America Security

Security and Protection Services
  • 0 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $53.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Diversity of Products or Services
Staff
  • When it worked 1
  • Security system although aging 1
  • Fact that it would ring to a central location 1
  • Equipment 1

Customers don't like

  • Customer service10
  • Felonious sales practices5
  • Poor customer service and archaic customer interaction4
  • Customer service whether on direct line or resolution dept3
  • To high priced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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