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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 572 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No more service with this company 5
  • Key pad 5
  • Disatisfied 5
  • Equipment 3
  • When it worked 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Customer service11
  • Sales techniques10
  • Poor attitude9
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Safe Home Security

Home Security
  • 1 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Salesman 2
  • Service 1

Customers don't like

  • Pricing contract terms4
  • Misrepresentation3
  • Contract cancellation policy or payment issues3
  • Resolution department2
  • Reliability2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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