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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 526 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
1.6
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Worst i ever experience 6
  • Disatisfied 5
  • Key pad 5
  • No more service with this company 4
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices20
  • Customer care17
  • Sales techniques17
  • Poor attitude17
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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $25.9K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.6
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Dishonest company4
  • Poor customer and technical service3
  • Many false alarms and poor service2
  • Unexplained contract2
  • Product failure and extremely poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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