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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • No more service with this company 5
  • Key pad 5
  • Disatisfied 5
  • Equipment 3
  • When it worked 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Customer service11
  • Sales techniques10
  • Poor attitude9
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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $768 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Unit worked okay 7
  • Worse company 3
  • Stay away 3
  • Easy installation good customer service at first 2
  • System was quite easy to use 1

Customers don't like

  • Billing and cancellation practices6
  • If your wrong admit it3
  • Too much wasted time trying to cancel2
  • Product hardward and service2
  • Lie to you to get you to sign up2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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