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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $6K AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Worst i ever experience 6
  • Key pad 5
  • No more service with this company 4
  • Disatisfied 3
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices18
  • Customer care17
  • Sales techniques16
  • Poor attitude15
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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 169 TOTAL REVIEWS
  • $40.8K CLAIMED LOSSES
  • $816 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Unit worked okay 5
  • Not much lots of problems with service 3
  • Worse company 2
  • Equipment 1

Customers don't like

  • Billing and cancellation practices9
  • Cancellation procedure not clearly informed and lousy service4
  • Product hardward and service4
  • Lie to you to get you to sign up3
  • Reps need better training on respect and manners3

Products by Protect America

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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