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Western Union

Cash Services
  • 2 ISSUES RESOLVED
  • 609 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.6
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Staff
  • Wu wire service 2
  • Fair 2
  • Past transfers went well 2
  • I finally got my refund 1
  • Money tracking one you are set up 1

Customers don't like

  • Business tactics6
  • Customer service5
  • No reason for problem given4
  • Customer service no resolution3
  • Intrusive questions3
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Moneygram

Cash Services
  • 2 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $56.6K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.3
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Staff
  • Turning them into the better business bereau 10
  • Being royaly screwed 5
  • Quickness that it is sent 4
  • But then they rip you off 2
  • It looks cheap 2

Customers don't like

  • Not correcting problems5
  • Failure and refusal to deliver4
  • Customer service is worse i have ever experienced3
  • Poor service3
  • Disrespectful representatives3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1358772

WU>>MG.Had issues in the past, all resolved.

Main problem is rates jumping up by 100-120% after crossing a threshold of a cent more sent.

Just use percentage, or exchange rate, depending on how sent and how received.Either is simpler and we understand the cost.