Moneygram vs Western Union
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Moneygram
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 474 TOTAL REVIEWS
Rank
27 out of 277
in Cash Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS351
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SUCCESSFUL96%
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AVG CALL DURATION04:04
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ISSUES RESOLVED16%
Top Products and Services
Western Union
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 722 TOTAL REVIEWS
Rank
26 out of 277
in Cash Services category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS17
-
SUCCESSFUL94%
-
AVG CALL DURATION01:21
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Moneygram Reviews
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Moneygram - Why was a RED FLAG place by name at Money-Gram store at Wall Mart.
Money-Gram Reward Complaint
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Moneygram - DECLINED MY TRANSACTION
I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. The...
Refund moneygram:[
The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund...
Moneygram - Online Account Closed 4 No Reason
I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there...
Moneygram - Online Transactions Prohibited
I was unable to login to my account. "We've encountered an error. We are unable to process your request at this time". So I opened the online chat...
Banned by Moneygram and the won't tell me why
I have been using MoneyGram for years to send money to pay for a number of Kenyan youngsters school fees, books, clothing, school trips, etc.
My last o...
My last o...
Moneygram - Very discouraged!
I have used moneygram off and on for many years.. My transaction was canceled BY moneygram (online)..not canceled by me... and i was told my money...
My MoneyGram account cancelled/ banned
I tried sending $4700 to my cousin in Ghana,through MoneyGram . Transaction went through using the App. My cousin went to a location in Ghana to...
Top Rated Western Union Reviews
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BEWARE of WESTERN UNION MONEY ORDER
I purchased 3 Western Union Money order from a local 7/11 store here in Catonsville Maryland to use to pay for an apartment that I wanted to rent.I us...
Western union 3 times confirmed money transfer & refused recipent
I have been trying to send money for a 7 days. Every month I send money to a family member in Jamaica using Western Union. (She's 65 & needs the money...
Western Union - Money on hold/ could not get our money
My husband sent 2 transactions through online last December 31, 2012. After finishing the application and received the MTCN , western union sent him...
I am on the Black List with Western Union
Western Union declined my transaction twice already!
Member of my family in Russia was getting married last year but I could not go, so I send money...
Member of my family in Russia was getting married last year but I could not go, so I send money...
Western Union - Discrimination, Blocking of money transfers
Western Union discriminates against people in Nigeria and Ghana. They also block who they don't like anywhere in the world. They ask the most stupid q...
Western Union - Why i cant send money to the Philippines?
I always go to the store to send money to send money to the Philippines .but every time I was there for send .I always block in they say I have to...
Western Union - Why WU declined my money
I have been send money yo take care my family in haiti plus I have to psy school for my daugther sometimes I send the money to nigeria to pay the...
Western union wont refund my money
I sent $400 to Cameroon on 10/5/2018 but the receiver was unable to pick up the money, I called on that same day to have the money refunded bac...
I sent $400 to Cameroon on 10/5/2018 but the receiver was unable to pick up the money, I called on that same day to have the money refunded bac...
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How do you compare Moneygram vs Western Union?
don't use western union. They took the money twice from my bank account and will not return it.
This has been going on for 7 weeks and they are so hard to get a hold of. you get a different person each time and have to repeat the whole story over and over and still nothing gets done.
False promises they will give your money back on a certain date and when that date arrives, nothing, so you have to call again and again and still no light at the end of the tunnel. Do not trust them.
money gram don't care , for example their in Walmart, the cashier doesn't like the small town know it all, and they want to be , they, the cashier, wants to be the banker, judge, jury, lawyer, and doctor, so they do as SHE pleases, and business people like me, can't send money to my business in Africa, because it's her call, not money gram , so money gram needs to straighten walmart out, or get out of walmart
I can say that I used MoneyGram once to send a bit of cash to a friend of mine in Nigeria. Yes, a friend!
Not a scammer, an identity thief, a friend who happens to live in Africa. I was not questioned as to whether I thought my friend was a legitimate person or not. They treated me like an adult and happily granted my request. It was done, my friend got his money that evening.
Unlike Western Union who decided to intervene a transfer on my behalf because of who they thought to be a fraudulent receiver, whose name by the way was Mohammed, didn't treat me anything but a criminal myself. I was kept on the phone that evening for over an hour, having to explain things about my life they had absolutely no right to know! And, as an update to my previous complaints about WU, it has been 28 days now and they still haven't sent my money back to me!!! Last time I spoke with them, today for the 8th time, they said it would be another 3-5 days!
I started crying, I was so upset over the injustice, and feelings of being "raped" of my sense of ownership over $7,000 that is rightly mine and not theirs to keep and earn a month's interest on!! So far...does anyone know a cheap lawyer? I told the support gentleman I spoke with today just how much money I have lost on my own money to them and felt I should be compensated for it. He chuckled at me!
I even asked for the number to their complaint department and they refused. This isn't over until I have justice and an apology--from someone in high position.
WU>>MG. Had issues in the past, all resolved.
Main problem is rates jumping up by 100-120% after crossing a threshold of a cent more sent.
Just use percentage, or exchange rate, depending on how sent and how received. Either is simpler and we understand the cost.