Moneygram vs Western Union
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 457 TOTAL REVIEWS
Rank
29 out of 182
in Cash Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS318
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SUCCESSFUL96%
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AVG CALL DURATION04:02
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ISSUES RESOLVED6%
Top Products and Services
- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 707 TOTAL REVIEWS
Rank
27 out of 182
in Cash Services category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS15
-
SUCCESSFUL93%
-
AVG CALL DURATION01:24
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Moneygram Reviews
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Moneygram - Why was a RED FLAG place by name at Money-Gram store at Wall Mart.
Money-Gram Reward Complaint
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Moneygram - DECLINED MY TRANSACTION
I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. The...
Refund moneygram:[
The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund...
Moneygram - Very discouraged!
I have used moneygram off and on for many years.. My transaction was canceled BY moneygram (online)..not canceled by me... and i was told my money...
Moneygram - Online Account Closed 4 No Reason
I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there...
Moneygram - Online Transactions Prohibited
I was unable to login to my account. "We've encountered an error. We are unable to process your request at this time". So I opened the online chat...
Moneygram - Rip-Off Service Charge $25 not $18???
Found out i overpaid on a bill. Had bought a $100.00 MoneyGram money order, was purchased at Walmart. MO was filled out to a bill, but didn't need MO,...
Moneygram - Twice rejected
About 7/27/18 I tried to send money from Walmart in Newark, OH to Concord, NH. It was going to be 1st months rent plus deposit for an apartment for ou...
Top Rated Western Union Reviews
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BEWARE of WESTERN UNION MONEY ORDER
I purchased 3 Western Union Money order from a local 7/11 store here in Catonsville Maryland to use to pay for an apartment that I wanted to rent.I us...
Western union 3 times confirmed money transfer & refused recipent
I have been trying to send money for a 7 days. Every month I send money to a family member in Jamaica using Western Union. (She's 65 & needs the money...
Western Union - Money on hold/ could not get our money
My husband sent 2 transactions through online last December 31, 2012. After finishing the application and received the MTCN , western union sent him...
I am on the Black List with Western Union
Western Union declined my transaction twice already!
Member of my family in Russia was getting married last year but I could not go, so I send money...
Member of my family in Russia was getting married last year but I could not go, so I send money...
Western Union - Expedited card not delivered. Rude Supervisors. Inept reps.
I writing this letter from the side of Pacific coast highway in Wilmington California because I don’t have any gas or any way to access the $2000 in m...
Western Union - PUT TRANSFER ON HOLD and told to call them - but no one answers the phone for HOURS!
Sent a western union transfer from a grocery store paid cash. Took the money and THEN told me that my transfer was on HOLD. Said to call...
Western Union - Cash transfer declined
I’m very disappointed with my first and probably last attempt to use WU. I did go to the agent in the store and paid cash for my transfer to find out...
Western union case number 21047632!!!
money was sent December 4th 2017 and western union have not been able to refund all they keep saying is our off line team will get back to you in...
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How would you compare Moneygram vs Western Union?
don't use western union. They took the money twice from my bank account and will not return it.
This has been going on for 7 weeks and they are so hard to get a hold of. you get a different person each time and have to repeat the whole story over and over and still nothing gets done.
False promises they will give your money back on a certain date and when that date arrives, nothing, so you have to call again and again and still no light at the end of the tunnel. Do not trust them.
money gram don't care , for example their in Walmart, the cashier doesn't like the small town know it all, and they want to be , they, the cashier, wants to be the banker, judge, jury, lawyer, and doctor, so they do as SHE pleases, and business people like me, can't send money to my business in Africa, because it's her call, not money gram , so money gram needs to straighten walmart out, or get out of walmart
I can say that I used MoneyGram once to send a bit of cash to a friend of mine in Nigeria. Yes, a friend!
Not a scammer, an identity thief, a friend who happens to live in Africa. I was not questioned as to whether I thought my friend was a legitimate person or not. They treated me like an adult and happily granted my request. It was done, my friend got his money that evening.
Unlike Western Union who decided to intervene a transfer on my behalf because of who they thought to be a fraudulent receiver, whose name by the way was Mohammed, didn't treat me anything but a criminal myself. I was kept on the phone that evening for over an hour, having to explain things about my life they had absolutely no right to know! And, as an update to my previous complaints about WU, it has been 28 days now and they still haven't sent my money back to me!!! Last time I spoke with them, today for the 8th time, they said it would be another 3-5 days!
I started crying, I was so upset over the injustice, and feelings of being "raped" of my sense of ownership over $7,000 that is rightly mine and not theirs to keep and earn a month's interest on!! So far...does anyone know a cheap lawyer? I told the support gentleman I spoke with today just how much money I have lost on my own money to them and felt I should be compensated for it. He chuckled at me!
I even asked for the number to their complaint department and they refused. This isn't over until I have justice and an apology--from someone in high position.
WU>>MG. Had issues in the past, all resolved.
Main problem is rates jumping up by 100-120% after crossing a threshold of a cent more sent.
Just use percentage, or exchange rate, depending on how sent and how received. Either is simpler and we understand the cost.