Moneygram vs Western Union
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Moneygram
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 511 TOTAL REVIEWS
Rank
27 out of 301
in Cash Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS363
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SUCCESSFUL95%
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AVG CALL DURATION04:06
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ISSUES RESOLVED16%
Top Products and Services
Western Union
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 734 TOTAL REVIEWS
Rank
26 out of 301
in Cash Services category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS21
-
SUCCESSFUL81%
-
AVG CALL DURATION01:19
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Moneygram Reviews
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Moneygram - Why was a RED FLAG place by name at Money-Gram store at Wall Mart.
Money-Gram Reward Complaint
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Moneygram - DECLINED MY TRANSACTION
I submitted a payment for $500 and after security review they declined it for no good reason. They told me to take cash to one of their locations. The...
Moneygram - Online Account Closed 4 No Reason
I went to send my fiance some money, and for no reason at all, my online account was closed. When I asked why, she said she didn't know, and there...
Refund moneygram:[
The refund policy really doesn't help the customer. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund...
Moneygram - Very discouraged!
I have used moneygram off and on for many years.. My transaction was canceled BY moneygram (online)..not canceled by me... and i was told my money...
Moneygram - Awkward money transfer company
Signed up to send money on line, because I gave my credit card information with less than 2,000 they denied me for signing up. They ask me to go one...
Moneygram - Unprofessional, Disgusting
I started sending money through MoneyGram to my brother in another state who is basically homeless after getting out of prison and due to his record...
Moneygram - Canceled my account for no reason
This morning tried to do a money send online at 4am. I used Moneygram for like 2 years now. Mostly online but sometimes go to a location. Sending 500...
Top Rated Western Union Reviews
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BEWARE of WESTERN UNION MONEY ORDER
I purchased 3 Western Union Money order from a local 7/11 store here in Catonsville Maryland to use to pay for an apartment that I wanted to rent.I us...
I am on the Black List with Western Union
Western Union declined my transaction twice already!
Member of my family in Russia was getting married last year but I could not go, so I send money...
Member of my family in Russia was getting married last year but I could not go, so I send money...
Western union 3 times confirmed money transfer & refused recipent
I have been trying to send money for a 7 days. Every month I send money to a family member in Jamaica using Western Union. (She's 65 & needs the money...
Western Union - Money on hold/ could not get our money
My husband sent 2 transactions through online last December 31, 2012. After finishing the application and received the MTCN , western union sent him...
Disorganised, uninformative and questionable service providers– Western Union (“WU”) needs to get its act together.
Issues: 1. there is no communication between Western Union USA and Western Union Ecuador; 2. Western Union Ecuador customer help center does not commu...
Western Union - Are you kidding
i got an email from Western Union similar like the one i got from Money Gram saying the same old B.S that my online account has been suspended and...
Western Union - Scammed $2800
I purchased 6 money orders from Western Union to pay my rent. 3 in November totaling 1420 and 3 in December for the same amount. My property...
Western Union - Chages my debit card to credit card every time I send money and then charges more
I have family living about 75 miles away that every now and then seem to need money and my kids will have my car so I will send it on line. For the...
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How would you compare Moneygram vs Western Union?
don't use western union. They took the money twice from my bank account and will not return it.
This has been going on for 7 weeks and they are so hard to get a hold of. you get a different person each time and have to repeat the whole story over and over and still nothing gets done.
False promises they will give your money back on a certain date and when that date arrives, nothing, so you have to call again and again and still no light at the end of the tunnel. Do not trust them.
money gram don't care , for example their in Walmart, the cashier doesn't like the small town know it all, and they want to be , they, the cashier, wants to be the banker, judge, jury, lawyer, and doctor, so they do as SHE pleases, and business people like me, can't send money to my business in Africa, because it's her call, not money gram , so money gram needs to straighten walmart out, or get out of walmart
I can say that I used MoneyGram once to send a bit of cash to a friend of mine in Nigeria. Yes, a friend!
Not a scammer, an identity thief, a friend who happens to live in Africa. I was not questioned as to whether I thought my friend was a legitimate person or not. They treated me like an adult and happily granted my request. It was done, my friend got his money that evening.
Unlike Western Union who decided to intervene a transfer on my behalf because of who they thought to be a fraudulent receiver, whose name by the way was Mohammed, didn't treat me anything but a criminal myself. I was kept on the phone that evening for over an hour, having to explain things about my life they had absolutely no right to know! And, as an update to my previous complaints about WU, it has been 28 days now and they still haven't sent my money back to me!!! Last time I spoke with them, today for the 8th time, they said it would be another 3-5 days!
I started crying, I was so upset over the injustice, and feelings of being "raped" of my sense of ownership over $7,000 that is rightly mine and not theirs to keep and earn a month's interest on!! So far...does anyone know a cheap lawyer? I told the support gentleman I spoke with today just how much money I have lost on my own money to them and felt I should be compensated for it. He chuckled at me!
I even asked for the number to their complaint department and they refused. This isn't over until I have justice and an apology--from someone in high position.
WU>>MG. Had issues in the past, all resolved.
Main problem is rates jumping up by 100-120% after crossing a threshold of a cent more sent.
Just use percentage, or exchange rate, depending on how sent and how received. Either is simpler and we understand the cost.