Moneygram vs Western Union
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moneygram and Western Union as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Moneygram and Western Union Overview
Western Union was first mentioned on PissedConsumer on Aug 12, 2007 and since then this brand received 746 reviews. It is 183 reviews more than Moneygram received since Feb 15, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Western Union customer support team than with Moneygram customer service.
Moneygram and Western Union Consumer Ratings
According to consumer ratings and reviews, Western Union ranks 1 points higher in the Cash Services category than Moneygram. People gave Moneygram 1.2 stars for Customer service criterion in Cash Services category and it is 36 points higher than the worst rated brand in this category. At the same time, Western Union was rated 1.3 stars for Customer service criterion in this category and it is 40 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Western Union has a higher rating than Moneygram. Regarding Website criterion, consumers gave Moneygram 1.5 stars and it is 58% greater than other in category. Western Union however was rated 1.7 stars and it is 68% greater than other in category.
Moneygram and Western Union Rating Details
Moneygram and Western Union Pros and Cons
- Turning them into the better business bereau
- Being royaly screwed
- But then they rip you off
- Wu wire service
- Past transfers went well
- Fair
- Not correcting problems
- Terrible customer service
- Really bad customer service
- Customer service
- Will not use western union again
- Customer service no resolution
Moneygram and Western Union Most Positive Reviews
Moneygram and Western Union Most Critical Reviews
Moneygram and Western Union Latest Reviews
Moneygram and Western Union Products and Services
- Moneygram Money Transfer (212 reviews)
- Moneygram Customer Care (59 reviews)
- Moneygram International Money Transfer (41 reviews)
- Western Union Money Transfer (366 reviews)
- Western Union Money Order (100 reviews)
- Western Union Customer Care (33 reviews)
WU>>MG. Had issues in the past, all resolved.
Main problem is rates jumping up by 100-120% after crossing a threshold of a cent more sent.
Just use percentage, or exchange rate, depending on how sent and how received. Either is simpler and we understand the cost.
How would you compare Moneygram vs Western Union?
Report them to the Florida Office of Financial Regulation, you may see results then.
don't use western union. They took the money twice from my bank account and will not return it.
This has been going on for 7 weeks and they are so hard to get a hold of. you get a different person each time and have to repeat the whole story over and over and still nothing gets done.
False promises they will give your money back on a certain date and when that date arrives, nothing, so you have to call again and again and still no light at the end of the tunnel. Do not trust them.
money gram don't care , for example their in Walmart, the cashier doesn't like the small town know it all, and they want to be , they, the cashier, wants to be the banker, judge, jury, lawyer, and doctor, so they do as SHE pleases, and business people like me, can't send money to my business in Africa, because it's her call, not money gram , so money gram needs to straighten walmart out, or get out of walmart