PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Money Network and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Money Network
Wells Fargo

Money Network and Wells Fargo Overview

Total reviews 1216 1627
Company responses 0 0
Issues resolved 7 1

Money Network and Wells Fargo Consumer Ratings

Rank
376 out of 1883 in Financial Services category
99 out of 740 in Banks category
Customer service
275 in category
96 in category
Website
312 in category
76 in category
Diversity of Products or Services
301 in category
93 in category
Reliability
231 in category
83 in category

Money Network and Wells Fargo Rating Details

Customer service
1.2 (636 reviews)
1.3 (390 reviews)
Reviewer's quote

...I can not get anywhere with customer service. I keep getting put on hold and then disconnected. I can not get a phone number to call someone else besides the customer service idiots..

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Website
1.4 (606 reviews)
1.9 (326 reviews)
Reviewer's quote

...This place is a complete joke and I discourage anyone from ever using their services! Also the phone line was down for 2hrs and could not log into the website..

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Diversity of Products or Services
1.2 (553 reviews)
1.6 (293 reviews)
Reviewer's quote

...I will never use these services again! Beware they will take your money! P. S their money network website crashes everyday so that is not helpfully at all. Reps keep telling me to go on the website but website never works!..

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I called Retirement Services as I was getting ready to leave a job asking about policies and procedures, because I needed access to my 401k, right away in my transition to the new job. I called repeatedly, never getting the same person twice. We called for a week before I left, everyday after I...

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Reliability
1.2 (545 reviews)
1.3 (300 reviews)
Reviewer's quote

Money network is horrible through and through. They spy on their clients and try to alter bank statements to cover their mistakes. I made a purchase in Walmart.com and the Money Network was able to access the itemized items in my cart. Like lottery separating my total purchase into two separate...

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...No concern for customer service, quality products, reliability or anything else that is helpful to the consumer. Ive noticed discrepancies in my account before, but never this blatant. Sometimes my account would be off 3 or 4 dollars but id just let it go...

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Money Network and Wells Fargo Pros and Cons

Pros
  • No pros all cons
  • Sad very sad
  • No good
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Terrible customer service
  • No stars money network sucks
  • Your company as a whole
  • Customer service
  • Incompetant
  • Rude representatives

Money Network and Wells Fargo Most Positive Reviews

Top rated reviews
5

Been using this service for acouple years never had a problem with it

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

A lady name mei helped me with my situation, she was very helpful and communicated with me in a well taken way.

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Money Network and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

I have been waiting 3 weeks for my card, then i ran out of checks and was told there is nothing they can do for me when...

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

Saturday, I wrote a check that needed to be voided and faxed it in to them the same day to get the money back in my...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Money Network and Wells Fargo Latest Reviews

Recent published reviews
1

I was to receive a card in May and here we are in September and I STILL DO NOT HAVE A CARD. They keep taking fees out...

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No votes

I have tried to call several times but the phone keeps breaking up and can’t understand... I have a case # S11294322 I a...

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1.4

I have had this account for almost a year and a half. I have to enter my username and password to be sent to a screen...

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No votes

Still waiting for feedback please. I am trying to get my money back or dispute it because the woman that sold me the...

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Money Network and Wells Fargo Products and Services

Most reviewed product and services
  • Money Network Account (282 reviews)
  • Money Network Customer Care (174 reviews)
  • Money Network Prepaid Card (84 reviews)
  • Wells Fargo Account (241 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (199 reviews)