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Monarch Grand Vacations

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.6
Location
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • I like idea of having vacations 1
  • Having vacation in the resorts 1
  • Ease in booking over the phone 1
  • Cabo azul 1

Customers don't like

  • High maintenance fees dishonesty5
  • Fee increases4
  • Racketeering3
  • Worthless vacation points1
  • Monarch bought by diamond resorts1
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Location
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Location 12
  • Amenities 7
  • Northing 6
  • Places showed to us 5
  • Nice facility 5

Customers don't like

  • Fees4
  • Your pushy sales men that dont take no for answer3
  • Service3
  • Dirty room3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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