PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Molly Maid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Molly Maid

We Clean Carpet of Minneapolis and Molly Maid Overview

Total reviews 137 225
Company responses 0 1
Issues resolved 1 0

We Clean Carpet of Minneapolis and Molly Maid Consumer Ratings

Rank
70 out of 495 in Cleaning Services category
51 out of 495 in Cleaning Services category
Customer service
45 in category
40 in category
Product or Service Quality
44 in category
37 in category
Reliability
42 in category
34 in category
Price Affordability
60 in category
58 in category

We Clean Carpet of Minneapolis and Molly Maid Rating Details

Customer service
1.4 (73 reviews)
1.5 (91 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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...Poor customer service skills..

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Product or Service Quality
1.3 (70 reviews)
1.6 (82 reviews)
Reviewer's quote

... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

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We scheduled a “moving clean out” with Molly Maids, and the service was anything but professional. The house was essentially empty - meaning there were no obstacles in their way - and in the 2. 5 hrs they spent here they: - didn’t clean our cabinets - didn’t clean our baseboards - didn’t clean the...

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Reliability
1.4 (64 reviews)
1.7 (73 reviews)
Reviewer's quote

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

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We have a large home; rarely go into guest areas. Maids are supposed to turn off lights and close room door when finished. About a week later I 'opened' the closed guest bathroom and turned ON the light. Why a week later? There was water leaking through the ceiling and out my garage. The photo...

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Price Affordability
1.5 (60 reviews)
1.5 (70 reviews)
Reviewer's quote

...He let us know up front what our “out the door” price would be. The house smells like a fresh citrus field! Couldn’t be happier..

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They came to my house today the price was supposed to be $81 they got here an hour and a half late they couldn't do certain things which I wasn't aware of I did half the work work if not all then after they got here late they did a horrible cleaning job then the lady said I owe them $232 I said...

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We Clean Carpet of Minneapolis and Molly Maid Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • courteous Employees
  • Were willing to come back out at no charge
  • Way they cleaned the bathrooms
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Poor service level
  • Poor customer service
  • Lack of interest in an unhappy client

We Clean Carpet of Minneapolis and Molly Maid Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

I was very pleased with Team #6 they are right on schedule work quickly did an awesome job on my bathrooms my mirrors...

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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5

Molly maid did I good job with the first clean of my home. Abby and Jessica cleaned it from top to toe. No complaints.

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We Clean Carpet of Minneapolis and Molly Maid Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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1

People are just so rude these days. I called molly maids for a cleaning estimate. The rude woman who came wouldn't even...

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We Clean Carpet of Minneapolis and Molly Maid Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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1

Very lazy workers . wouldn't move anything out of the way. left dust behind furniture and had to tell them to clean...

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

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2.6

I hired Molly Maids on a monthly basis. I loved their initial cleaning because my house smelled fresh and clean....

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We Clean Carpet of Minneapolis and Molly Maid Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Sofa Cleaning Service (4 reviews)
  • Molly Maid Cleaning Service (82 reviews)
  • Molly Maid House Cleaning Service (56 reviews)
  • Molly Maid Apartment Cleaning Service (2 reviews)