PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Molly Maid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Molly Maid

We Clean Carpet of Minneapolis and Molly Maid Overview

Total reviews
137
218
Company responses
0
1
Issues resolved
1
0

Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 218 reviews. It is 81 reviews more than We Clean Carpet of Minneapolis received since Dec 11, 2012.

We Clean Carpet of Minneapolis and Molly Maid Consumer Ratings

Rank
68 out of 717 in Cleaning Services category
51 out of 717 in Cleaning Services category
Customer service
45 in category
41 in category
Product or Service Quality
46 in category
39 in category
Staff
51 in category
36 in category

According to consumer ratings and reviews, Molly Maid ranks 17 points higher in the Cleaning Services category than We Clean Carpet of Minneapolis. People gave We Clean Carpet of Minneapolis 1.4 stars for Customer service criterion in Cleaning Services category and it is 104 points higher than the worst rated brand in this category. At the same time, Molly Maid was rated 1.5 stars for Customer service criterion in this category and it is 108 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Molly Maid has a higher rating than We Clean Carpet of Minneapolis. Regarding Staff criterion, consumers gave We Clean Carpet of Minneapolis 1.4 stars and it is 66% greater than other in category. Molly Maid however was rated 1.8 stars and it is 76% greater than other in category.

We Clean Carpet of Minneapolis and Molly Maid Rating Details

Customer service
1.4 (73 reviews)
1.5 (87 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

LaQuita S

...Considering the level of customer service received from Jeff, I would not recommend Molly Maid to anyone. I did email the pictures I took of the floor and freezer to him right after speaking with him, but 4 hours later, I still do not have a response. ..

Naama
Product or Service Quality
1.3 (70 reviews)
1.6 (78 reviews)
Reviewer's quote

... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

Julie H

...I have contacted another provider for this service..

Stephen S
Staff
1.4 (70 reviews)
1.8 (69 reviews)
Reviewer's quote

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

PissedConsumer1550738

No matter how many times we coach the staff, leave written notes and lecture the office, they set off our alarm every time they visit and then leave it off and us vulnerable to theft..

Leslie W

We Clean Carpet of Minneapolis and Molly Maid Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • courteous Employees
  • Were willing to come back out at no charge
  • Way they cleaned the bathrooms
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Poor service level
  • Poor customer service
  • Lack of interest in an unhappy client

We Clean Carpet of Minneapolis and Molly Maid Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

5

I was very pleased with Team #6 they are right on schedule work quickly did an awesome job on my bathrooms my mirrors...

We Clean Carpet of Minneapolis and Molly Maid Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

1

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their...

We Clean Carpet of Minneapolis and Molly Maid Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

Read all 137 reviews
1

Have struggled weekly with them, we have to call every week because they are blatant about not cleaning, leaving floors...

Read all 218 reviews

We Clean Carpet of Minneapolis and Molly Maid Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)
  • Molly Maid Cleaning Service (81 reviews)
  • Molly Maid House Cleaning Service (54 reviews)
  • Molly Maid Customer Care (11 reviews)