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Molly Maid

Cleaning Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $18.8K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Friendly supervisor 1
  • Initial move in clean 1
  • Lead guy who cleaned the windows was great 1
  • Nice job on the bathrooms and living room 1
  • courteous Employees 1

Customers don't like

  • Horrible cleaning job11
  • Poor service level5
  • Poor customer service4
  • Overcharged for little work3
  • Poor unethical practices3
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Tidy

Cleaning Services
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $287 AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Cleaning people they sent to my house 1

Customers don't like

  • Constant no shows2
  • Difficulty in cancelling1
  • Unauthorized charges1
  • Giving them a credit card number to keep on file1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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