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Molly Maid

Cleaning Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 178 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $566 AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • courteous Employees 2
  • Initial move in clean 1
  • Lead guy who cleaned the windows was great 1
  • Nice job on the bathrooms and living room 1
  • Were willing to come back out at no charge 1

Customers don't like

  • Poor service level6
  • Lack of interest in an unhappy client3
  • No followup on bad service2
  • Poor unethical practices2
  • Overcharged for little work2
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The Cleaning Authority

Cleaning Services
  • 2 ISSUES RESOLVED
  • 251 TOTAL REVIEWS
  • $79.7K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Cleaning staff 3
  • Low cost 2
  • Owners 1
  • Your lack of communication 1
  • Quality of cleaning 1

Customers don't like

  • Customer service7
  • Attitudes6
  • Sloppy work6
  • Poor quality of work5
  • Unprofession management2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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