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Molly Maid

Cleaning Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $18.8K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Friendly supervisor 1
  • Initial move in clean 1
  • Lead guy who cleaned the windows was great 1
  • Nice job on the bathrooms and living room 1
  • courteous Employees 1

Customers don't like

  • Horrible cleaning job11
  • Poor service level5
  • Poor customer service4
  • Overcharged for little work3
  • Poor unethical practices3
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The Cleaning Authority

Cleaning Services
  • 1 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $79.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cleaning staff 3
  • Low cost 2
  • Owners 1
  • Your lack of communication 1
  • Quality of cleaning 1

Customers don't like

  • Poor customer service12
  • Poor quality of work12
  • Sloppy work10
  • Attitudes8
  • Customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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