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Molly Maid

Cleaning Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 178 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $566 AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • courteous Employees 2
  • Initial move in clean 1
  • Lead guy who cleaned the windows was great 1
  • Nice job on the bathrooms and living room 1
  • Were willing to come back out at no charge 1

Customers don't like

  • Poor service level6
  • Lack of interest in an unhappy client3
  • No followup on bad service2
  • Poor unethical practices2
  • Overcharged for little work2
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Stanley Steemer

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 511 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Timely service 8
  • Technicians were polite 4
  • Emplyees 3
  • Workmen were polite 3
  • Finished product 3

Customers don't like

  • Service6
  • Cleaning of carpets5
  • Unprofessional4
  • Customer service3
  • Rush2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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