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Molly Maid

Cleaning Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 162 TOTAL REVIEWS
  • $18.8K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Friendly supervisor 1
  • Initial move in clean 1
  • Lead guy who cleaned the windows was great 1
  • Nice job on the bathrooms and living room 1
  • courteous Employees 1

Customers don't like

  • Horrible cleaning job10
  • Overcharged for little work4
  • Poor customer service4
  • Poor service level4
  • Poor unethical practices3
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Stanley Steemer

Household Services
  • 3 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Timely service 7
  • I dont have anything to add here 4
  • Technicians were polite 4
  • Emplyees 3
  • Finished product 3

Customers don't like

  • Cleaning of carpets9
  • Customer service6
  • Service6
  • Being badly overcharged5
  • Unprofessional5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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