PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SilverScript and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare

Molina Healthcare

Has Verified Representatives
2.3
SilverScript
Molina Healthcare

SilverScript and Molina Healthcare Overview

Total reviews
272
955
Company responses
0
654
Issues resolved
0
7

SilverScript and Molina Healthcare Consumer Ratings

Rank
184 out of 1060 in Insurance category
42 out of 1060 in Insurance category
Customer service
134 in category
111 in category
Product or Service Quality
151 in category
163 in category
Value for money
110 in category
138 in category
Diversity of Products or Services
119 in category
194 in category

SilverScript and Molina Healthcare Rating Details

Customer service
1.3 (141 reviews)
1.4 (559 reviews)
Reviewer's quote

I spoke to two individuals this morning on your customer service line. The first person listened to my problem , she told how she was going to proceed and connect me to someone who could help. She came back on the line indicated she found the person and transfer me...

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If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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Product or Service Quality
1.3 (120 reviews)
1.3 (442 reviews)
Reviewer's quote

...I changed my D Plan from SilverScript(SS) back to United Healthcare for this year because of very poor service. Unfortunately, I forgot to cancel my automatic payments of premiums to SS. I made payments in Jan...

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What a joke the levels of nincompoops who are purposely untrained and unskilled in common customer service. No accountability and I'd like to recognize Diego from the Welcome group for compelelty dropping the ball along with Yami supervisor Florida reference #C00013740452 wasting 40 minutes of my...

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Value for money
1.5 (120 reviews)
1.4 (361 reviews)
Reviewer's quote

...So I have to wait without my medicine pharmacy has wont let me pay my own money for says because I have insurance an its a controlled substance. They can take 72 hours to approve or not an that doesnt start until dr submits letter. Refuse to fill first 30 days while I wait...

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I feel so sorry for your customer service having to deal with the computer mess you people have made but I bet you saved money. What I like about the Internet is there are several other sites that do work I've been using eBay and Amazon for decades without this level of problems. I will be...

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Diversity of Products or Services
1.7 (106 reviews)
1.4 (452 reviews)
Reviewer's quote

...was told that they raised the teir and added a deductible to all insulin products..

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I pay over $380 a month for the promise of healthcare services. In reality I wait on the phone for hours while their poor excuse for customer service searches the data base for doctors who actually take their *** insurance. The only reason I have this *** insurance is because my previous primary...

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SilverScript and Molina Healthcare Pros and Cons

Pros
  • Non
  • Usually pretty good with pricing
  • Unknown
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Dishonest and trying to exploit money from seniors
  • Way i was treated
  • Dreadful customer service
  • Customer service
  • No customer service
  • No one knows whats going on

SilverScript and Molina Healthcare Most Positive Reviews

Top rated reviews
5

I called to only change my mom's address & phone #. They gave me an address to send them all the legal paperwork for...

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5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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5

My regular med prices keep increasing with Silver Scripts. Since once you sign up with any RX plan, you're stuck for a...

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5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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SilverScript and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

I have never had so many problems as I have with silverscript. I live on disability so I have a budget. I moved from...

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1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

For 10+ months I have had nothing but aggravation with SilverScript CVS Caremark Drug PLan. They ship to the wrong...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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SilverScript and Molina Healthcare Latest Reviews

Recent published reviews
1

they deny everything i try to get covered

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No votes

Card was lost trying too replace it

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2

1.i never pay a copay list on plan.
2.prices are never same a d out of control.
3.when prices go up they won't do 3month r...

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1

I was in prison for 15 years. And I needed my teeth cleaned after my prison release. So, I had to get on Molina and Delt...

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SilverScript and Molina Healthcare Products and Services

Most reviewed product and services
  • Silverscript Medicare Part D Prescription Health Plan (64 reviews)
  • Silverscript Customer Care (33 reviews)
  • Silverscript Health Plan (22 reviews)
  • Molina Healthcare Health Insurance (234 reviews)
  • Molina Healthcare Customer Care (154 reviews)
  • Molina Healthcare Health Plan (54 reviews)