PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Molina Healthcare and National Congress of Employers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare
National Congress of Employers

Molina Healthcare and National Congress of Employers Overview

Total reviews 958 38
Company responses 654 0
Issues resolved 7 0

Molina Healthcare and National Congress of Employers Consumer Ratings

Rank
46 out of 1079 in Insurance category
274 out of 1079 in Insurance category
Customer service
113 in category
192 in category
Website
176 in category
265 in category
Reliability
142 in category
179 in category
Billing Practices
152 in category
172 in category

Molina Healthcare and National Congress of Employers Rating Details

Customer service
1.4 (560 reviews)
1.2 (11 reviews)
Reviewer's quote

If you hear the name Molina Insurance run don't ever take this insurance the worse customer service reps rude,uncompassionate, and not knowledgeable people to deal with you may die waiting for them to approve any tests or procedures if you file a grievance with the company they say they will...

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I recently signed up for their so called MULTIPLAN PPO. The first agent I spoke with made it sound like a great plan, and was courteous in answering my questions, that didn't last long. I was told that to get a great rate I needed to sign up right then, at the time of the call.First went through...

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Website
1.6 (481 reviews)
1.1 (9 reviews)
Reviewer's quote

Finally, after spending no less than 2 hours trying to get a hold of someone - they finally give you the member id to register - I register on the website - enter the answer to a security question - then get an email to validate registration - enter the answer which is correct - it says invalid...

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... eligibility department and they hung up on me when I told them the reason for my call), trying to write my cancelation request and fax/mail it to them (their website has 3 different fax numbers and address so I wrote to all of them) I FINALLY found the cancelation number after digging through the pamphlet. The billing number is: 877-258-8594. There you can cancel with them over the phone...

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Reliability
1.2 (467 reviews)
1.1 (11 reviews)
Reviewer's quote

Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

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Scam *** karma will get them.

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Billing Practices
1.4 (458 reviews)
1.3 (9 reviews)
Reviewer's quote

More problems: I chose to pay my monthly premiums by mail and every year they mess up 3 to 4 months of billing. Some of their reps tell me the invoice is printed and mail on the 1st of each month which is actually a lie, because when asked the same question with a different rep they tell me the...

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I signed up online for quotes of heslth insursnce to look at prices then my phone starts ringing off the hook from seversl different places offering insurance. I listened to a couple different agencies and everything was way out of my reach. Then finally the last company i spoke with sounded legit...

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Molina Healthcare and National Congress of Employers Pros and Cons

Pros
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
No votes
Cons
  • Customer service
  • No customer service
  • Bad customer service no accountability
  • Customer service
  • Horrified
  • Being taken advantage of times are hard enough

Molina Healthcare and National Congress of Employers Most Positive Reviews

Top rated reviews
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

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No votes
5

Been with molina for over a year . Dr ordered mri about 2 months ago they denied it the first time then i appealed...

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No votes

Molina Healthcare and National Congress of Employers Most Critical Reviews

Lowest rated reviews
1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

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1

The NCE Representative that originally sold me the plan, told me that this company fit with the Obama care Act; told me...

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1

Transportation sucks. The drivers are always late or doesn't show up or they never put your reservations through and...

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1

This company is very fraudulent. They firstly lied about when they would take the money out. Then, when trying to...

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Molina Healthcare and National Congress of Employers Latest Reviews

Recent published reviews
1

The Worst HC ever! Poorly run.
Bla bla bla

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No votes

I am very disappointed with Twitter support help. My Twitter account generated on 2017.

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1

First they never mailed the card - then you have to have their member number to register - which you don't have. Finally...

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No votes

Total scam!!! Paid $300 to sign up, made apt with dr they said took my insurance. I showed up and not only had they...

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Molina Healthcare and National Congress of Employers Products and Services

Most reviewed product and services
  • Molina Healthcare Health Insurance (234 reviews)
  • Molina Healthcare Customer Care (155 reviews)
  • Molina Healthcare Health Plan (56 reviews)
  • National Congress Of Employers Health Insurance (18 reviews)
  • National Congress Of Employers Customer Care (4 reviews)