PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Molina Healthcare and National Congress of Employers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare
National Congress of Employers

Molina Healthcare and National Congress of Employers Overview

Total reviews
925
37
Company responses
641
0
Issues resolved
7
0

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 925 reviews. It is 888 reviews more than National Congress of Employers received since Nov 12, 2015.

Molina Healthcare and National Congress of Employers Consumer Ratings

Rank
40 out of 1880 in Insurance category
254 out of 1880 in Insurance category
Customer service
108 in category
178 in category
Website
168 in category
254 in category
Reliability
125 in category
160 in category

According to consumer ratings and reviews, Molina Healthcare ranks 214 points higher in the Insurance category than National Congress of Employers. People gave Molina Healthcare 1.4 stars for Customer service criterion in Insurance category and it is 341 points higher than the worst rated brand in this category. At the same time, National Congress of Employers was rated 1.2 stars for Customer service criterion in this category and it is 271 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Molina Healthcare has a higher rating than National Congress of Employers. Regarding Reliability criterion, consumers gave Molina Healthcare 1.2 stars and it is 72% greater than other in category. National Congress of Employers however was rated 1.1 stars and it is 64% greater than other in category.

Molina Healthcare and National Congress of Employers Rating Details

Customer service
1.4 (544 reviews)
1.2 (11 reviews)
Reviewer's quote

It's one mistake after another with their customer service reps contradicting themselves. To begin with, for 3 years they have been messing up in the Primary Care Physician that I selected upon the year enrollment. EVERY YEAR for 3 years has been the same thing: 1) select PCP 2) receive insurance...

PissedConsumer1725809

I recently signed up for their so called MULTIPLAN PPO. The first agent I spoke with made it sound like a great plan, and was courteous in answering my questions, that didn't last long. I was told that to get a great rate I needed to sign up right then, at the time of the call.First went through...

Arlene B
Website
1.6 (462 reviews)
1.1 (9 reviews)
Reviewer's quote

They've recently denied payment for visits to a doctor I found on their website on list of providers and I verified that this doctor accepted Molina Marketplace prior to the appointments. They denied coverage for Crestor, a new statin I was prescribed because Lipitor causes an allergic reaction....

Judy N

... eligibility department and they hung up on me when I told them the reason for my call), trying to write my cancelation request and fax/mail it to them (their website has 3 different fax numbers and address so I wrote to all of them) I FINALLY found the cancelation number after digging through the pamphlet. The billing number is: 877-258-8594. There you can cancel with them over the phone...

PissedConsumer990552
Reliability
1.2 (454 reviews)
1.1 (11 reviews)
Reviewer's quote

Perhaps some people like using mail order but guess what Molina, there are some who do not trust the reliability of mail order and you are messing with our health if mail is late and we do not have our Dr. prescribed needed meds in time. Well i will not put up with this nonsense and will go to a...

Kadin

Scam *** karma will get them.

PissedConsumer1712052

Molina Healthcare and National Congress of Employers Pros and Cons

Pros
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
No votes
Cons
  • Customer service
  • No customer service
  • No one knows whats going on
  • Customer service
  • Horrified
  • Being taken advantage of times are hard enough

Molina Healthcare and National Congress of Employers Most Positive Reviews

Top rated reviews
5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

No votes

Molina Healthcare and National Congress of Employers Most Critical Reviews

Lowest rated reviews
1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

1

The NCE Representative that originally sold me the plan, told me that this company fit with the Obama care Act; told me...

Molina Healthcare and National Congress of Employers Latest Reviews

Recent published reviews
1.2

Molina has been a royal pain whenever I have to deal with them. It's one mistake after another with their customer servi...

Read all 925 reviews

Total scam!!! Paid $300 to sign up, made apt with dr they said took my insurance. I showed up and not only had they...

Read all 37 reviews

Molina Healthcare and National Congress of Employers Products and Services

Most reviewed product and services
  • Molina Healthcare Health Insurance (229 reviews)
  • Molina Healthcare Customer Care (150 reviews)
  • Molina Healthcare Health Plan (53 reviews)
  • National Congress Of Employers Health Insurance (18 reviews)
  • National Congress Of Employers Customer Care (4 reviews)