PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mojang and Roblox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mojang
Roblox

Mojang and Roblox Overview

Total reviews
115
4735
Company responses
0
0
Issues resolved
1
9

Roblox was first mentioned on PissedConsumer on Dec 3, 2015 and since then this brand received 4735 reviews. It is 4620 reviews more than Mojang received since Jul 10, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mojang customer support team than with Roblox customer service.

Mojang and Roblox Consumer Ratings

Rank
29 out of 440 in Games and Movies category
9 out of 440 in Games and Movies category
Website
38 in category
17 in category
Customer service
32 in category
9 in category
Diversity of Products or Services
42 in category
12 in category

According to consumer ratings and reviews, Roblox ranks 20 points higher in the Games and Movies category than Mojang. People gave Mojang 2.4 stars for Website criterion in Games and Movies category and it is 71 points higher than the worst rated brand in this category. At the same time, Roblox was rated 4 stars for Website criterion in this category and it is 92 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Roblox has a higher rating than Mojang. Regarding Diversity of Products or Services criterion, consumers gave Mojang 2.2 stars and it is 61% greater than other in category. Roblox however was rated 3.6 stars and it is 89% greater than other in category.

Mojang and Roblox Rating Details

Website
2.4 (48 reviews)
4 (1885 reviews)
Reviewer's quote

...And the website and forgot password site do not work for some reason. After explaining to customer support, they link me right back to the website and password site that DON’T work..

Carl P

Well it just says to basically wait it out and go to roblox support website or something like that..

Rondall
Customer service
2 (42 reviews)
3.3 (1902 reviews)
Reviewer's quote

They gave some pretty awful excuses as well, citing that their customer service agents are often busy with school because I guess Mojang can't afford or doesn't see the need to hire actual employees? They clearly can't afford to provide help for their paying customers, so they're obviously not a...

Michael C

I have robux on that account AND SOMEONE scammed i have been sitting here calling customer service for Roblox but that’s not helping..

Ahmaad
Diversity of Products or Services
2.2 (41 reviews)
3.6 (1747 reviews)
Reviewer's quote

If I could give a negative score I would. It's been 3 weeks now and I can't recover my password. I've been supporting this game since it's Alpha stage and when I purchased I was promised full access to the game for life. Well, not anymore. I can't get into my account and the support team is...

Teshia

I got a premium pass and yesterday i was supposed to get my 2020 robux but all i got was 4

PissedConsumer1725554

Mojang and Roblox Pros and Cons

Pros
  • Minecraft
  • So fun and entertaining
  • Game minecraft i had so much fun
  • Games
  • Robux
  • I liked roblox because it is a very fun game
Cons
  • Poor customer service
  • Minecraft pe boat design and boat control interface
  • How it erases my progress
  • People hacking
  • I dont like the hackers and scamers in roblox
  • Hacking

Mojang and Roblox Most Positive Reviews

Top rated reviews
5

Not letting me have at her players play. Pc, ps4 ,and Xbox have more updates than the PS3. No recent update then the ...

5

hello roblox can you ban mandy from the game she person had been mean to me an rude so i am trying to talk to my friend...

Mojang and Roblox Most Critical Reviews

Lowest rated reviews
1

forgotten email and password from a child and he wants in his account can't find any way to get a hold of them to...

1

roblox is full of hackers and it is not safe for kids, they always steal your identity and steal your money and the comp...

Mojang and Roblox Latest Reviews

Recent published reviews
5

ive got minecraft installed, but i dont know how to re download it

Read all 115 reviews

I got scam by the player

Read all 4735 reviews

Mojang and Roblox Products and Services

Most reviewed product and services
  • Mojang Minecraft Video Game (35 reviews)
  • Mojang Account (11 reviews)
  • Mojang Customer Care (4 reviews)
  • Roblox Account (1836 reviews)
  • Roblox Gift Card (141 reviews)
  • Roblox Video Game (135 reviews)