PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mojang and Roblox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mojang
Roblox

Mojang and Roblox Overview

Total reviews
370
7504
Company responses
0
0
Issues resolved
3
21

Mojang and Roblox Consumer Ratings

Rank
45 out of 283 in Games and Movies category
14 out of 283 in Games and Movies category
Website
46 in category
18 in category
Customer service
42 in category
10 in category
Product or Service Quality
25 in category
14 in category
Diversity of Products or Services
44 in category
19 in category

Mojang and Roblox Rating Details

Website
2.3 (154 reviews)
3.8 (2749 reviews)
Reviewer's quote

...They won't answer my emails and every phone number is incorrect including the one on this website. Also the owners of Mojang, Microsoft, won't give any contact information to get ahold of Mojang. Pretty much if you have an issue with Mojang there's no way to get ahold of them..

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...I have already tried to contact the company, through its website, but I did not get a response..

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Customer service
1.8 (150 reviews)
3.1 (2793 reviews)
Reviewer's quote

*** you this customer service is horrible they keep declining my calls they are so rude they will not help me with my problem I didnt even do anything wrong my Minecraft server will not work I should just be able to play Minecraft with my sister for free and it will not let me join her server this...

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...No customer service reps are available to provide support. The only course of action was to leave a voicemail and wait for an email response..

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Product or Service Quality
2.5 (143 reviews)
3.4 (2582 reviews)
Reviewer's quote

The number is no longer in service..

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...95 for a service they are not able to help me with they cannot recover a hacked account from a video game..

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Diversity of Products or Services
2.3 (141 reviews)
3.4 (2514 reviews)
Reviewer's quote

...this affects a lot of customers I say customers because this is an expensive app with in app purchases you was happy to take my money but cannot provide the services to keep this game playable and that muppet we made a billionaire runs around living a life of luxury...

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...UMM that is not customer services..

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Mojang and Roblox Pros and Cons

Pros
  • Minecraft
  • Game minecraft i had so much fun
  • So fun and entertaining
  • Games
  • Robux
  • Fun
Cons
  • Non-existant customer care
  • Poor customer service
  • No phone number
  • Hackers
  • People hacking
  • I dont like the hackers and scamers in roblox

Mojang and Roblox Most Positive Reviews

Top rated reviews
5

Not letting me have at her players play. Pc, ps4 ,and Xbox have more updates than the PS3. No recent update then the ...

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5

hello roblox can you ban mandy from the game she person had been mean to me an rude so i am trying to talk to my friend...

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5

I was building a house for like 30 mins I finally finished doing the grass then I finished the building the house then I...

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5

My friend wanted to play on my account which is HoodPlaysOFFICAL he played a game witch wanted my password so he typed...

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Mojang and Roblox Most Critical Reviews

Lowest rated reviews
1

forgotten email and password from a child and he wants in his account can't find any way to get a hold of them to...

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1

roblox is full of hackers and it is not safe for kids, they always steal your identity and steal your money and the comp...

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1

I HATE YOUR COMPANY IT'S A WAST OF MONEY I SPENT 26$ AND IT NEVER GAVE ME THE GAME RIP OFF GIVE ME MY MONEY BACK...

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1

what happened, my daughter set up her free account on roblox and has forgotten her email address that she has used so...

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Mojang and Roblox Latest Reviews

Recent published reviews
No votes

the number is not in service

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No votes
3.9

I got scammed by a big company and I might want to sue them

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No votes

Mojang and Roblox Products and Services

Most reviewed product and services
  • Mojang Minecraft Video Game (95 reviews)
  • Mojang Account (20 reviews)
  • Mojang Video Game (14 reviews)
  • Roblox Account (2748 reviews)
  • Roblox Video Game (321 reviews)
  • Roblox Gift Card (283 reviews)