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Mohawk Industries

Household Services
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $76.3K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Carpet arrived to store timely but was wrong carpet 1
  • Nothing thus far 1
  • That i can do this online 1

Customers don't like

  • Poor quality2
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1082 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Repairman 4
  • Polite and friendly repairmen 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3
  • Sales people were nice 3

Customers don't like

  • Inability to repair10
  • Lack of customer service5
  • Poor customer service5
  • Service not performed4
  • Stock answers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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