PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zulily and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zulily
Modlily

Zulily and Modlily Overview

Total reviews 1099 3244
Company responses 0 0
Issues resolved 6 8

Zulily and Modlily Consumer Ratings

Rank
339 out of 2134 in Footwear and Clothing category
764 out of 2134 in Footwear and Clothing category
Customer service
194 in category
471 in category
Website
289 in category
565 in category
Product or Service Quality
243 in category
504 in category
Exchange, Refund and Cancellation Policy
261 in category
453 in category

Zulily and Modlily Rating Details

Customer service
1.8 (414 reviews)
1.1 (1471 reviews)
Reviewer's quote

...It is also very difficult to contact a live customer service representative..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Website
2.6 (412 reviews)
1.7 (1350 reviews)
Reviewer's quote

Ridiculous I can't even check order now, the website block me, definitely a good way to loose buisness!!!..

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...The only reason I got on this website was the Only way I got a response..

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Product or Service Quality
2.1 (389 reviews)
1.3 (1140 reviews)
Reviewer's quote

Garbage quality False advertising..

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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Exchange, Refund and Cancellation Policy
1.6 (389 reviews)
1.1 (1323 reviews)
Reviewer's quote

..." I have had damaged products that Zulily has freely given me a refund for. My granddaughter has enjoyed her clothing and shoes from Zulily. Right now, shipping is taking longer-remember Covid?..

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...without any explanation, refund or communication. Please advise when I will receive product or REFUND. Peg Swartz..

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Zulily and Modlily Pros and Cons

Pros
  • Variety of products
  • Prices
  • How their website looked
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Customer service
  • Long shipping time
  • Exchange policy
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

Zulily and Modlily Most Positive Reviews

Top rated reviews
5

I have been shopping on Zulily for the past 2 years and love it! The people leaving the bad reviews are incorrectly...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

I purchased a dress from the Reborn Collection on Zulily and was so excited to receive my tunic dress! Words cannot expr...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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Zulily and Modlily Most Critical Reviews

Lowest rated reviews
1

Look at the picture, that is the quality you get when you buy from Zulily. It looks like it has been sewn by a third wor...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

I odrered two pairs of casual boat type slip on shoes size 13 medium.
It took two weeks for them to arrive, when i tried...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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Zulily and Modlily Latest Reviews

Recent published reviews
1.8

I recieved wrong colour yet I was told because I am in Canada I have to pay for return.

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No votes

On my order #Mm201052****64554, I did not get my 25% off discount on 3rd item purchased.

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No votes

You bombard me with your advertising but when I tried to set up an account you tell me my email address isn't deliverabl...

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No votes

I would like to cancel pay/pal I do not like credit at 78yrs old

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Zulily and Modlily Products and Services

Most reviewed product and services
  • Zulily Shipping Service (130 reviews)
  • Zulily Clothing (111 reviews)
  • Zulily Dress (53 reviews)
  • Modlily Shipping Service (461 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)